“…Fujimori et al (Fujimori et al, 2014a) reported that communication skills based on patients' preferences comprised four elements, grouped into the acronym "SHARE": setting up a supportive environment for the interview [S (ENV)], considering how to deliver bad news [H (HOW)], discussing additional information [A (ADD)], and providing reassurance and responding empathically to the patient's emotions [RE 6 (EMP)]. In two studies (Fujimori et al, 2014b;Tang et al, 2014), CST developed based on patients' preferences for medical communication increased confidence of oncologists to communicate with cancer patients. Also, Razavi et al (Razavi et al, 2002) reported that this type of CST increased the use of emotional words by not only doctors but also nurses in communicating with patients with cancer.…”