Effects of communication style and time orientation on notification systems and anti-virus software

Huang, Ding-Long; Rau, Pei-Luen Patrick; Su, Hui; Tu, Ning; Zhao, Chen

doi:10.1080/01449290903490641

Cited by 3 publications

(1 citation statement)

References 21 publications

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“…User intention is affected by cognitive, social and psychological components. Protection goal-framing and user self-view affect intention to protect using anti-malware software Huang et al (2010) Communication theory and time orientation…”

Section: Survey 115 Information Security Professionalsmentioning

confidence: 99%

Understanding negotiated anti-malware interruption effects on user decision quality in endpoint security

Tan

Goode

Richardson

2020

Behaviour & Information Technology

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Anti-malware software must be frequently updated in order to protect the system and the user from attack. Makers of this software must choose between interrupting the user to update immediately or allowing them to update later. In either case, assessing the content of the interruption may still require cognitive investment. However, by allowing the user to negotiate a delayed response to these interruptions, users can instead focus on their work. This paper experimentally examines the effect of immediate and negotiated interruptions on user decision time and decision accuracy in multiple stage tasks. For complex tasks, decision performance is higher when the user can negotiate the onset of and response to interruptions. The option to defer response also results in greater subjective perceptions of control, improved task resumption and reduced feelings of interruption and distraction on the part of the user, even within a short period of time. These findings have practical implications for endpoint security and where there is a need to mitigate the effects of user interruptions from computer-mediated communication in complex task situations.

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Section: Survey 115 Information Security Professionalsmentioning

confidence: 99%

Understanding negotiated anti-malware interruption effects on user decision quality in endpoint security

Tan

Goode

Richardson

2020

Behaviour & Information Technology

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Testing the concepts of market mavenism and opinion leadership in China

Zhang

Lee

2015

American Journal of Business

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Purpose – Market mavenism and opinion leadership are two important consumer influential concepts in marketing communication literature. The purpose of this paper is to explore two overarching research questions. First, can we separate market mavenism from opinion leadership in China? The answer to this question would solve an important issue of targeting in marketing communication. Second, if market mavenism is indeed distinctive from opinion leadership, are market mavenism and opinion leadership determined by same or different factors in China? The answer of this question would help determine how to reach each type of consumer influential and add knowledge to market segmentation. Design/methodology/approach – An online survey was conducted to test the hypotheses. In total, 316 Chinese respondents completed this survey. Findings – The results were illuminating: market mavenism and opinion leadership were indeed distinctive yet related concepts in China. Monochronicity, altruism, price-value consciousness, and income significantly influenced market mavenism after controlling for all other variables while monochronicity, price-value consciousness, and age significantly predicted opinion leadership after controlling for all other variables. Research limitations/implications – This study provides a richer picture of market mavenism and opinion leadership in the Chinese market. Originality/value – This study helps scholars and professionals efficiently and effectively reach each type of consumer influential.

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A Culturally-Aware AI Tool for Crowdworkers: Leveraging Chronemics to Support Diverse Work Styles

Toxtli,

Curtis,

Savage

2024

Proc. ACM Hum.-Comput. Interact.

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Crowdsourcing markets are expanding worldwide, but often feature standardized interfaces that ignore the cultural diversity of their workers, negatively impacting their well-being and productivity. To transform these workplace dynamics, this paper proposes creating culturally-aware workplace tools, specifically designed to adapt to the cultural dimensions of monochronic and polychronic work styles. We illustrate this approach with "CultureFit," a tool that we engineered based on extensive research in Chronemics and culture theories. To study and evaluate our tool in the real world, we conducted a field experiment with 55 workers from 24 different countries. Our field experiment revealed that CultureFit significantly improved the earnings of workers from cultural backgrounds often overlooked in design. Our study is among the pioneering efforts to examine culturally aware digital labor interventions. It also provides access to a dataset with over two million data points on culture and digital work, which can be leveraged for future research in this emerging field. The paper concludes by discussing the importance and future possibilities of incorporating cultural insights into the design of tools for digital labor.

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Effects of communication style and time orientation on notification systems and anti-virus software

Cited by 3 publications

References 21 publications

Understanding negotiated anti-malware interruption effects on user decision quality in endpoint security

Understanding negotiated anti-malware interruption effects on user decision quality in endpoint security

Testing the concepts of market mavenism and opinion leadership in China

A Culturally-Aware AI Tool for Crowdworkers: Leveraging Chronemics to Support Diverse Work Styles

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