“…The COVID-19 crisis is generating spillover effects throughout global and regional supply chains, disrupting demand and supply (Pantano, Pizzi, Scarpi, & Dennis, 2020). Additionally, social distancing policies have almost destroyed service industries, like travel and tourism and hospitality, which could trigger a recession (Donthu & Gustafsson, 2020). The severe global challenges posed by COVID-19 can be tackled using a range of digital technologies, like the Internet of things, artificial intelligence, big data analytics, and drones (Donthu & Gustafsson, 2020).…”