Effects of Emotional Labor, Somatic Symptoms, and Emotional Support on Quality of Life among Middle-aged Female Workers

Jeon, Hae Ok; Kweon, Yoo Rim

doi:10.7475/kjan.2015.27.5.537

Cited by 5 publications

(2 citation statements)

References 21 publications

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“…In addition, Kwon's results [52] indicate that the quality of life of nurses working in hospitals is inversely proportional to the levels of depression and job stress. In particular, middle-aged women over 41 who simultaneously manage work and household chores were found to experience increased fatigue and stress [27]. This is particularly true for shift workers, as fatigue persists even after sleep.…”

Section: Discussionmentioning

confidence: 99%

“…Workplace relationships, in particular, significantly impact job satisfaction and overall quality of life [26]. Positive human relationships of female workers enhance their selfidentity, increase their sense of stability, and promote good adaptation, thereby reducing stress, enhancing health, and improving the quality of life [27,28]. In the work environment, a harmonious and positive human relationship with colleagues and supervisors can reduce emotional exhaustion levels and have a mediating effect [28], thereby lowering caregiver burnout and ultimately improving the quality of life.…”

Section: Introductionmentioning

confidence: 99%

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Determinants of Quality of Life (QoL) in Female Caregivers in Elderly Care Facilities in Korea

Kim,

2024

Behavioral Sciences

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Background: The purpose of this study was to analyze the effects of general characteristics, fatigue, depression, self-efficacy, job stress and interpersonal relationships on the quality of life (QoL) of caregivers in nursing hospitals and use them as basic data for intervention programs to improve the quality of life of caregivers. Methods: The participants in the study were 137 caregivers, aged 52–76, who were actively working in nursing hospitals. Data were collected from caregivers by visiting 9 hospitals in 6 cities, with a questionnaire of fatigue, depression, self-efficacy, job stress, interpersonal relationship, quality of life. Results: Age, marriage, marital satisfaction, education, education experience of QoL, monthly income, perceived economic status, hobby or leisure activity, and number of disease showed differences in the degree of QoL at a statistically significant level. In stage 1, economic status (β = −0.18, p = 0.033) and hobby or leisure activity (β = 0.19, p = 0.025) were influencing factors (F = 4.58, p < 0.001). In stage 2, monthly income (β = −0.19, p = 0.034) and perceived economic status (β = −0.18, p = 0.035) were influencing factors. In stage 3, age (β = −2.80, p = 0.006), perceived economic status (β = −2.41, p = 0.017), self-efficacy (β = 3.19, p = 0.002) and interpersonal relationship (β = 7.12, p < 0.001) were influencing factors which showed 61.5% explanatory power (F = 12.88, p < 0.001). Since the subject’s fatigue, depression, and stress did not affect the quality of life, further research is needed. Conclusions: In order to improve the quality of life of caregivers, it would be necessary to develop interventions for raising their self-efficacy and interpersonal relationship by considering their degree of economic status, hobby or leisure activity, monthly income, and age.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Determinants of Quality of Life (QoL) in Female Caregivers in Elderly Care Facilities in Korea

Kim,

2024

Behavioral Sciences

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The Effects of Emotional Labor and Workplace Violence on the Somatic Symptoms of Customer Service Employees in Department Stores

Ryu¹,

Park²

2023

Res Community Public Health Nurs

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Purpose: This study was aimed to explore the effects of emotional labor and workplace violence on the somatic symptoms of customer service employees in department stores. Methods: Data from a total of 218 subjects were collected from July 21, 2021 to August 10, 2021, using a self-report questionnaire. The data were analyzed using descriptive statistics, X2-test, and logistic regression. Results: Among 4 sub-scales of workplace violence, a factor affecting the possibility of the moderate or high severity of somatic symptoms was found to be a risk group in "Experience of psychological and sexual violence from customer” (OR: 2.94). On the other hand, emotional labor did not show a statistically significant effect. In addition, education level, monthly income, subjective health status, and working hours per week were also factors affecting somatic symptoms. Conclusion: In order to reduce the somatic symptoms of customer service employees in department stores, it is necessary to raise the awareness of employers and customers first, and follow-up research is necessary on the development of strategy and systems for the establishment of active and diverse protective devices to protect workers at the organizational level.

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Experiences in Self-leading Leisure Activities of Middle-aged Office Workers

Kim¹

2016

Journal of Fisheries and Marine Sciences Education

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This study was to describe the process on experiences of self-leading leisure activities and develop a substantive theory that explains lifestyle in middle-aged office workers. The participants were 12 persons who had participated in self-leading leisure activities. Data were collected with in-depth interviews and analyzed by grounded theory in Strauss and Corbin. Through analyzing process, 28 concepts, 14 subcategories, and seven categories were deduced. The periods of process were divided four stages, plateau, the phage of recognition in social duties, the phage of strengthen in competency, and the phage of reconstruct in successful lifestyle. The core category, 'disclosing of self-esteem' incorporated the relationship between and among all categories and explained the process. The findings indicate that self-leading leisure activities helped to their own health and developed their social activities. Therefore, we would consider in developing health promotion program about favoring leisure activities factors for the middle age office worker.

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Effects of Emotional Labor, Somatic Symptoms, and Emotional Support on Quality of Life among Middle-aged Female Workers

Cited by 5 publications

References 21 publications

Determinants of Quality of Life (QoL) in Female Caregivers in Elderly Care Facilities in Korea

Determinants of Quality of Life (QoL) in Female Caregivers in Elderly Care Facilities in Korea

The Effects of Emotional Labor and Workplace Violence on the Somatic Symptoms of Customer Service Employees in Department Stores

Experiences in Self-leading Leisure Activities of Middle-aged Office Workers

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