“…The role is complex, as peer support workers hold multiple identities, which must be negotiated both by them (Dyble et al, 2014) and those they support (Bailie et al, 2016). Evidence suggests employment as a peer support worker can be both facilitative and detrimental to personal recovery, although the quality and extent of research is limited (Bailie and Tickle, 2015). However, a systematic review of peer-support for individuals with 'severe mental illnesss' reported a moderate degree of effectiveness, including improvements in service-user empowerment, self-advocacy, hopefulness, engagement, and relationships with providers, as well as reduced inpatient admissions (Chinman et al, 2014).…”