Effects of Integrated and Differentiated Team Knowledge Structures on Distributed Team Cognition

Mancuso, Vincent; McNeese, Michael D.

doi:10.1177/1071181312561088

Cited by 9 publications

(3 citation statements)

References 31 publications

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“…al., 2011;D'Amico, Whitley, Tesone, O'Brien & Roth, 2005;Jariwala, Champion, Rajivan & Cooke, 2012;Kraemer, Carayon & Duggan, 2004;Mahoney et. al, 2010;Mancuso & McNeese, 2012;McCloskey & Stanard, 1999;McNeese et al 2012;Stenard et al, 2004). Following the initial panel, in the year 2013 the HFES annual meeting saw a drastic increase of the number of cyber human factors papers accepted (Bracken et al, 2013;Giacobe, 2013;Hong et al, 2013;Rajivan, Jansen & Cooke, 2013), including a follow up panel (Knott et al, 2013).…”

Section: Introductionmentioning

confidence: 99%

Human Factors in Cyber Warfare II

Mancuso¹,

Christensen

Cowley

et al. 2014

Proceedings of the Human Factors and Ergonomics Society Annual

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Cyber operations offer a unique environment in which the lines between cognition and technology are constantly blurred. Within the greater research community, current work often focuses solely on the technology, often only acknowledging the human in passing, if at all. More recently, the Human Factors community has begun to address human-centered issues in cyber operations, but in comparison to technological communities, we have yet to scratch the surface. Even with publications on Cyber Human Factors gaining momentum, we still lack a complete and holistic understanding of the domain itself, creating a major gap in the field. The purpose of this panel is to continue to expand the role Human Factors in cyber research by introducing the community to current work being done, and to facilitate collaborations to drive future research. We have assembled a panel of scientists across multiple specializations in the Human Factors community to have an open discussion on how we can leverage previous work in human factors and current work in cyber operations to continue to push the bounds of the field.

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Section: Introductionmentioning

confidence: 99%

Human Factors in Cyber Warfare II

Mancuso¹,

Christensen

Cowley

et al. 2014

Proceedings of the Human Factors and Ergonomics Society Annual

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“…The Human Factors community has recognized this research gap and has responded by establishing an initiative to explore human-centered aspects of cyber operations. Current research has focused on identifying important dimensions of cognition within cyber operations, such as situation awareness (Giacobe, 2012), team knowledge structures (Mancuso & McNeese, 2012), and team collaboration (Rajivan et al, 2013). However, little research has focused explicitly on specific issues related to task load and operations management -classic Human Factors research vectors.…”

Section: Introductionmentioning

confidence: 99%

Capturing Performance in Cyber Human Supervisory Control

Mancuso¹,

Funke

Strang

et al. 2015

Proceedings of the Human Factors and Ergonomics Society Annual

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Modern cyber operations require operators to maintain supervisory control of remote computer agents. A current operational concern is the number of agents an operator can control at once. This type of task resonates with similar Human Supervisory Control (HSC) research that has been conducted in environments such as Unmanned Aerial Vehicle operations. Within the relevant literature, there has been limited discussion of cyber-HSC, and no available experimental research. In this paper, we present an initial exploration cyber-HSC. Using the BOARD 1.5 Simulation, we manipulated the number of autonomous assets accessible to a human operator. We expected that as the number of autonomous agents available increased, we would observe concomitant changes in human performance and cognition. However, our results indicated that participants' overall span-of-control did not vary with additional agents. Our findings highlight the need for continued research on issues of supervisory control within cyber operations. INTRODUCTIONComputer networks that manage critical private (e.g., banking) and government (e.g., nuclear power plant) assets have become ubiquitous entities. With this increased reliance, cyber security has become a primary concern for homeland security. Generally, cyber security research has focused on computer science and engineering problems, such as the development of algorithms to detect, identify, and mitigate specific threats that exist on computer networks. While this research is critical to national defense, it does not acknowledge the role that human operators play in cyber security. The Human Factors community has recognized this research gap and has responded by establishing an initiative to explore human-centered aspects of cyber operations. Current research has focused on identifying important dimensions of cognition within cyber operations, such as situation awareness (Giacobe, 2012), team knowledge structures (Mancuso & McNeese, 2012), and team collaboration (Rajivan et al., 2013). However, little research has focused explicitly on specific issues related to task load and operations management -classic Human Factors research vectors.Cyber operations exist within a complex system of humanmachine interaction, where operators are tasked with monitoring the activities, efficacy, and progress of intelligent and autonomous computer systems (Tyworth et al., 2013). In these environments, cyber operators supervise intelligent systems as they execute tasks across networks. This places significant cognitive demand on operators due to their need to maintain situation awareness while dividing attention across dynamic task elements and managing large quantities of information. While novel within the context of humancentered cyber research, these environments share many commonalities with human supervisory control tasks.

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“…This research has proven successful for developing conceptual models of learning, teamwork, and situation awareness for cyber operators (e.g. Champion, Rajivan, Cooke, & Jariwala, 2012;Dutt, Ahn, & Gonzalez, 2013;Giacobe, 2013;Mancuso & McNeese, 2012;Tyworth et al, 2012).…”

Section: Introductionmentioning

confidence: 99%

Human Factors of Cyber Attacks

Mancuso

Strang²,

Funke

et al. 2014

Proceedings of the Human Factors and Ergonomics Society Annual

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Cyber security has been a growing focus within the human factors community. Over the last several years, human-centered cyber research has provided valuable insights into the cognitive and collaborative work within cyber operations, but has largely ignored how the genesis, intentions, methods and outcomes of cyber attacks impact human-related outcomes. Leveraging insights from other, more technologically focused communities, the goal of this paper is to synthesize previous work and to present a unified, descriptive framework of cyber attacks. Our framework, which consists of three dimensions, adversarial, methodological, and operational, aims to maintain the rich interactions between the components of a cyber attack while offering a further abstraction useful to future human factors research. We present each dimension in terms of the previous techno-centered research, demonstrate how the human factors community can contribute to our understanding, and ground each within the context of the StuxNet virus.

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Effects of Integrated and Differentiated Team Knowledge Structures on Distributed Team Cognition

Cited by 9 publications

References 31 publications

Human Factors in Cyber Warfare II

Human Factors in Cyber Warfare II

Capturing Performance in Cyber Human Supervisory Control

Human Factors of Cyber Attacks

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