“…Observational studies have made evident the fact that ICT companies should create a network with their business partners to support production (Ključnikov¹, et al, 2019;Oláh et al, 2017) and maintain social collaboration (Mura et al, 2015;Oláh et al, 2019b), and to access pivotal resources (Pratono, 2018). More recently, it has been revealed that a social network including trust in partners enhances business performance as a result of reducing external transaction costs (Almășan et al, 2019;Sako, 1992;Sako & Helper, 1998). This finding was…”