2021
DOI: 10.3390/su13063391
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Effects of Marketing Decisions on Brand Equity and Franchise Performance

Abstract: The purpose of this study is to provide a way of pursuing a balanced profitability between franchisors and franchisees leading to the sustainability in franchising. Based on a belief that the formation of brand-centric relationship is vital for the success of franchising system, we constructed a model that examines the relationships between marketing decisions, brand equity, and the financial performances of franchisors and franchisees. We used actual data of the Korean franchise chains, including measures of … Show more

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Cited by 7 publications
(5 citation statements)
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“…The findings of this study are in line with previous studies by Buljubasic et al, who found that effective promotional methods would be able to attract a large number of customers [83]. Promotional and advertising activities were also of great assistance to franchisors in attracting a large number of new customers or existing customers to try out their products and services [84].…”
Section: Discussionsupporting
confidence: 90%
“…The findings of this study are in line with previous studies by Buljubasic et al, who found that effective promotional methods would be able to attract a large number of customers [83]. Promotional and advertising activities were also of great assistance to franchisors in attracting a large number of new customers or existing customers to try out their products and services [84].…”
Section: Discussionsupporting
confidence: 90%
“…Brand equity impacts the reputation of Georgian higher education campuses (Khoshtaria et al., 2020). Nike shoe purchase decisions are also influenced by brand equity as a moderating variable (Lee et al., 2021). Additionally, the direct impact of Corporate Social Responsibility (CSR) on corporate brand credibility, coupled with the full mediating effect of corporate brand credibility on the relationship between CSR and corporate reputation, is notable (Hur et al., 2013).…”
Section: Literature Review and Hypothesis Developmentmentioning
confidence: 99%
“…KMAC is one of the largest Korean consulting firms and provides business analysis and management consulting services, as well as marketing research. K-BPI is a widely accepted measure of brand equity in Korea and has been adopted in previous research (e.g., Lee et al 2021).…”
Section: Variablesmentioning
confidence: 99%