Differences in attitudes and mannerisms of the millennials and the older generation could result in intergenerational conflicts. This study aims to determine the definitions of good mannerisms as perceived by the two different generations and to identify the factors that contribute to the mannerisms and characteristics of the millennials. Using a non-experimental design, a questionnaire was distributed to 400 respondents. The responses by the millennials differed in some aspects from the older generation. Nevertheless, both groups agreed that the lack of a good upbringing and social media influences were the primary reasons for the lack of good mannerisms among millennials.
Keywords: Millennials, Mannerism, Values, Characteristics
eISSN: 2398-4287 © 2022. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians/Africans/Arabians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.DOI: https://doi.org/10.21834/ebpj.v7i21.3698