Any report of this scope and magnitude requires the assistance of a variety of organizations and individuals. We gratefully acknowledge the time and effort put forward by the members of the organizations listed below who provided us with helpful guidance about the population, the recruitment process, and the program itself. We could not have accomplished this work without their insights and knowledge. We also wish to thank the City of Boston for developing this initiative and Working Credit NFP for requesting this research. We hope that this baseline report is a useful addition to the dialogue about the City's effort to help young adults build credit. Any errors in the analysis or conclusions are entirely our own. Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Additional information may be found at http://citicommunitydevelopment.com The Mayor's Office of Workforce Development (OWD) is an innovative agency within the Boston Planning & Development Agency that seeks to ensure the full participation of all Boston residents in the city's economic vitality and future. OWD funds and oversees programs that promote workforce development through education, jobs training, apprenticeships, financial coaching, career pathways, literacy initiatives, and the like. Please visit owd.boston.gov to learn more about OWD's work. Report Team As a "think and do" tank, the Dukakis Center's collaborative research and problem-solving model applies powerful data analysis, multidisciplinary research and evaluation techniques, and a policy-driven perspective to address a wide range of issues facing cities, towns, and suburbs, with a particular emphasis on the greater Boston region. Northeastern University conducted the evaluation on behalf of Working Credit.