Effects of Social Support on Faculty Workload and Performance

Yusoff, Rasimah Che Mohd; Khan, Anwar; Rasheed, Mazen F.; Ali, Aamir

doi:10.5539/res.v6n2p95

Cited by 4 publications

(6 citation statements)

References 28 publications

(22 reference statements)

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“…Thus, front-liners should be able to cope with inadequate resources at their workplace which indeed affected their job performance. In contrast, the results of this study also explain that the relationship between job performance and workload was significant, positive, and moderate which is consistent to [11], and [23] study however inconsistent with [24]. Based on the findings, workload is positively associated with job performance, whereby front-liners must maintain their perceptions on workloads that enable them to increase their job performance.…”

Section: Correlation Between Each Component Of Job Stress and Job contrasting

confidence: 56%

The Relationship between Job Stress and Front-liners’ Job Performance in a Shared Service Center in Malaysia

Azmi¹,

Shahid²,

Alwi³

2016

IJSSH

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Abstract-The purpose of this study is to examine the relationship between job stress and job performance of front-liners in a shared service center, Malaysia. The conceptual framework of this study is based on the model of Job Stress (role ambiguity, role conflict, inadequate resources, and workload) and the concept of job performance. A total of 113 front-liners from various departments in a shared service center were selected as respondents through convenience sampling technique. Findings indicated that job stress was significantly related to job performance.

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Section: Correlation Between Each Component Of Job Stress and Job contrasting

confidence: 56%

The Relationship between Job Stress and Front-liners’ Job Performance in a Shared Service Center in Malaysia

Azmi¹,

Shahid²,

Alwi³

2016

IJSSH

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“…Third, Zhou and Lin found that individuals with high levels of social support demonstrate a stronger positive adaptability-life satisfaction relationship among freshmen Chinese students at a university in China [72]. Fourth, it moderates the negative relationship between workload and performance among academic professionals [48], as well as the psychological capital-engagement relationship of students [12].…”

Section: Hypothesis Developmentmentioning

confidence: 97%

“…Social support is a psychosocial resource, where good interactions lead to good social support when needed. However, such support cannot be fully received if an individual's social interaction skills are limited or weak [48]. The positive and healthy influence of social work support in the organization is justified from three perspectives.…”

Section: Social Work Supportmentioning

confidence: 99%

Mitigating the Negative Effect of Air Traffic Controller Mental Workload on Job Performance: The Role of Mindfulness and Social Work Support

Alaydi,

2024

Safety

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Air traffic controllers (ATCOs) play a substantial part in securing the safety of flights, such that a compromise of the ATCOs’ performance may lead to tragedies. Given the mental workload that comes with the nature of ATCOs’ work, this study intends to investigate the impact of mental workload on ATCOs’ job performance and identify conditional factors that could mitigate the mental workload–ATCOs’ job performance relationship. Underpinned by the job demands–resources theory, a framework was developed to investigate the impact of job demands (mental workload) on job performance and whether personal resources (mindfulness and social work support) weaken the relationship. A total of 324 ATCOs across Saudi Arabia responded to the questionnaire. There were three notable findings. First, mental workload was indeed found to bring detrimental effects to ATCOs’ job performance. Second, mindfulness played a mitigating role, where more mindful ATCOs demonstrated less workload effect on performance. Thirdly, social work support also played a mitigating role, where ATCOs who perceived receiving greater job support experienced less detrimental impact from the workload on performance. This study verified the negative linkages between mental workload and job performance and identified the boundary conditions (mindfulness and social work support) that weaken the relationship. The limitations and future research directions are then discussed.

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“…Menurut penelitian yang dilakukan oleh Yusoff et al, (2014) bahwa jika beban kerja melebihi kemampuan karyawan maka hasilnya akan menurun kinerjanya.…”

Section: Dukungan Sosialunclassified

Pengaruh Role Overload, Role Conflict dan Role Ambiguity terhadap Kinerja Karyawan dengan Dukungan Sosial sebagai Moderating Variabel pada Karyawan PT Y di Surabaya

Kumalaretna¹,

Yulianti²

2019

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ABSTRACT. This study aims to determine the level of job stress amongproduction employees in a manufacturing company, to measure the level ofemployee performance, and test the effect of work stress of Role Overload,Role Conflict and Role ambiguty on employee performance. Then this studyexamined the role of moderation from social support (from supervisors andcoworkers) about the relationship mentioned above. This research is aquantitative study using a questionnaire. All data were collected through asurvey and filled by 50 production workers in a manufacturing company inSurabaya. The sampling method suitable for this study. PLS method is usedfor statistical data analysis. The results showed a significant negativerelationship between role overload and performance, a non-significantnegative relationship between role conflict and performance, a negativerelationship between role ambiguity and performance. Support fromcoworkers and superiors has a significant moderating effect on roleoverload and role ambiguity.Key word: Role Overload, Role Conflict, Role Ambiguity, Job Performance,Social Support.

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Effects of Social Support on Faculty Workload and Performance

Cited by 4 publications

References 28 publications

The Relationship between Job Stress and Front-liners’ Job Performance in a Shared Service Center in Malaysia

The Relationship between Job Stress and Front-liners’ Job Performance in a Shared Service Center in Malaysia

Mitigating the Negative Effect of Air Traffic Controller Mental Workload on Job Performance: The Role of Mindfulness and Social Work Support

Pengaruh Role Overload, Role Conflict dan Role Ambiguity terhadap Kinerja Karyawan dengan Dukungan Sosial sebagai Moderating Variabel pada Karyawan PT Y di Surabaya

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