Effects of status on the exchange of information in team decision-making: When team building isn't enough

Silver, Steven D.; Troyer, Lisa; Cohen, Bernard P.

doi:10.1016/s1572-0977(00)07005-9

Cited by 10 publications

(10 citation statements)

References 28 publications

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“…D. Eells et al, 2005), yet this review did not find any studies examining the quality of the formulation produced by a team. Training the team in the mechanics of formulating was examined (see (Ingham, 2011), however this was by brief training without accompanying long-term supervision or on-going learning; aspects both recognised as important in one-toone therapy competency and skill development (BABCP, 2010 (Mannix & Sauer, 2006;Silver, Troyer, & Cohen, 2000). In team formulation, the dominance of one profession may serve to reduce the input of other team members and influence the formulation if key information is withheld.…”

Section: Team Impact On Formulationmentioning

confidence: 99%

Considering the team in team formulation: a systematic review

Short

Covey

Webster

et al. 2019

MHRJ

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Section: Team Impact On Formulationmentioning

confidence: 99%

Considering the team in team formulation: a systematic review

Short

Covey

Webster

et al. 2019

MHRJ

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“…Some types of statements carry more risk to the individual within hierarchical groups (52). Statements of opinion, such as diagnoses, are high risk and more likely to be made by higher status members of a group.…”

Section: Human Errors and Adverse Eventsmentioning

confidence: 99%

Teamwork and Leadership in Cardiopulmonary Resuscitation

Hunziker

Johansson

Tschan

et al. 2011

Journal of the American College of Cardiology

261

200

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Despite substantial efforts to make cardiopulmonary resuscitation (CPR) algorithms known to healthcare workers, the outcome of CPR has remained poor during the past decades. Resuscitation teams often deviate from algorithms of CPR. Emerging evidence suggests that in addition to technical skills of individual rescuers, human factors such as teamwork and leadership affect adherence to algorithms and hence the outcome of CPR. This review describes the state of the science linking team interactions to the performance of CPR. Because logistical barriers make controlled measurement of team interaction in the earliest moments of real-life resuscitations challenging, our review focuses mainly on high-fidelity human simulator studies. This technique allows in-depth investigation of complex human interactions using precise and reproducible methods. It also removes variability in the clinical parameters of resuscitation, thus letting researchers study human factors and team interactions without confounding by clinical variability from resuscitation to resuscitation. Research has shown that a prolonged process of team building and poor leadership behavior are associated with significant shortcomings in CPR. Teamwork and leadership training have been shown to improve subsequent team performance during resuscitation and have recently been included in guidelines for advanced life support courses. We propose that further studies on the effects of team interactions on performance of complex medical emergency interventions such as resuscitation are needed. Future efforts to better understand the influence of team factors (e.g., team member status, team hierarchy, handling of human errors), individual factors (e.g., sex differences, perceived stress), and external factors (e.g., equipment, algorithms, institutional characteristics) on team performance in resuscitation situations are critical to improve CPR performance and medical outcomes of patients.

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“…Yet there is an interesting lack of evidence that over time groups that have undergone such team‐building training outperform groups that have not. In some cases, it appears that the training “doesn't stick”—that groups revert back to hierarchical and evaluative processes over time (Silver, Cohen, & Troyer, 2000). In other cases, even when the training appears to work, there is no evidence that trained groups outperform untrained groups (Kaplan, 1979).…”

Section: Dissent As Counterproductive To Group Performancementioning

confidence: 99%

Conflict and Creativity in Groups

Troyer

Youngreen

2009

Journal of Social Issues

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Consultants and researchers have long recognized the debilitating effects that conflict between group members can have on both group and individual outcomes.Yet less attention has been paid to the important role that conflict may play in helping generate innovative solutions to ill-structured problems. Furthermore, conflict (properly managed) is critical to the avoidance of groupthink (i.e., the tendency to sacrifice quality decision making and problem solving for the sake of consensus and conflict avoidance). What strategies can group members use to incorporate conflict, or more specifically, dissent in group problem solving? We argue that the delivery of dissenting opinions (negative evaluations) affects the extent to which dissent fosters creativity. We report the results of an experiment in which the target of negative evaluations was varied (e.g., source of an idea vs. idea itself ) and compared to a condition in which no negative evaluations were incorporated. The results show that (1) creativity is higher in the conditions involving idea-targeted negative evaluations than source-targeted or no negative evaluations; (2) negative evaluations from others increase in conditions in which there are source-targeted negative evaluations and idea-targeted negative evaluations, compared to no negative evaluations; and (3) group members report higher levels of satisfaction when working under conditions involving idea-targeted negative evaluations, compared to source-targeted or no negative evaluations. We discuss the implications of this research for organizational settings, with particular attention to how they might inform the design of group decision support systems.

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Effects of status on the exchange of information in team decision-making: When team building isn't enough

Cited by 10 publications

References 28 publications

Considering the team in team formulation: a systematic review

Considering the team in team formulation: a systematic review

Teamwork and Leadership in Cardiopulmonary Resuscitation

Conflict and Creativity in Groups

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