Effects of User Participation in Systems Development: A Longitudinal Field Experiment

Abstract

Research findings suggest that users' preexperiment level of involvement with and attitude toward the present system are positively associated with their desire to participate in the development of the new system. Study results also indicate that users' a priori self-efficacy beliefs regarding their perceived abifity to effectively contribute to the development process are positively related to desired participation. Pre-to post-experiment gains in psychological and behavioral variables are next assessed. In the instrumental voice condition, user involvement, user attitude, and performance gains are significantly highest. User attitude and involvement gains are significantly higher in the non-instrumental voice condition than in the no voice condition; however, gains in user performance are not significantly different between these treatment conditions. Research findings indicate that user participation can be effective, particularly when users perceive a noticeable degree of instrumental control over the decision outcome.

The Value of User Participation in E-Commerce Systems Development

“…User involvement refers to the "subjective psychological state reflecting the importance and personal relevance that a user attaches to a given system." These definitions appear to have been generally accepted in the ensuing literature (Hunton & Beeler, 1997;McKeen & Guimaraes, 1997) as they are in this paper.…”

Offshore Information Systems Project Success: The Role of Social Embeddedness and Cultural Characteristics

“…The presence of a client member on an offshore IS project team represents a structure for joint problem solving (Hartwick and Barki 1994). Such structures for joint problem solving are established to generate rapid and explicit feedback and to enrich capabilities for developing effective solutions (Hunton and Beeler 1997). In contrast, market exchange does not provide direct feedback and clients use an exit/stay strategy based on the vendor's performance toward providing a solution.…”

Nonprofessional investors' perceptions of the efficiency and effectiveness of XBRL-enabled financial statement analysis and of firms providing XBRL-formatted information

“…There are no significant differences in age, number of accounting courses taken, years of work experience, prior XBRL knowledge and experience, semester of experiment, gender, or undergraduate degree obtained between conditions. 7 Additionally, selfefficacy beliefs are measured in a manner similar to Hunton and Beeler (1997) using three items summed into a single index (Cronbach"s alpha = 0.89). However, it too is not significant between conditions (p-value = 0.83).…”