Efficacy appraisal model of TQM elements in auto industry in India

Abstract

Abstract:Tackles impact domineering function and anomaly outlays severely as manufacturing embroils cost aspects. In competitive settings, search to meet objectives are on as technology makes them easy to measure. To diminish the perils alike trailing the marketplace, loss of business goodwill, commercial performance declination, discontented customers, etc., industrialists have to espouse effectual tools. Total quality management (TQM) is deliberated by most that improvement tool for industrial performance, an integrative management technique and a systematic approach. Whereas scarce industries have experience squat attainment amount which caused of indecorous procedures of employing the TQM elements. To analyse the efficacy of applied elements in automobile and automotive industry in India, a comprehensive efficacy model was established by using prominence quotient and comfort quotient. Later, three random chosen industries were analysed to know the applicability of the model and to yield advance action to augment the efficacy of employed elements to facilitate the management.Keywords: total quality management; TQM; efficacy model; TQM elements; India.Reference to this paper should be made as follows: Gupta, V., Kumar, R. and Efficacy appraisal model of TQM elements in auto industry in India 123Biographical notes: Vineet Gupta has worked with many big corporate houses and MNCs up to Sr. Manager Level with total experience of around 25 years. Currently, he is an Associate Professor in the Department of Mechanical Engineering at the M.M. University, Mullana, District -Ambala, Haryana, India. He holds an MTech (Industrial Engineering) and a MBA with specialisation in Marketing Management and HRM. He is also pursuing his PhD. He has contributed a number of research papers at international level. His present area of interest includes production and operation management and total quality management.Raj Kumar did his doctorate from NIT Kurukshetra in 2007. His field of expertise is industrial engineering and total quality management. He had participated in number of international and national conference. Many papers are there in his account in journals of international and national repute. He has total experience of 18 years in various institutions at various posts and presently working as the Director at