Efficacy of a centralized medication therapy management team to improve medication outcomes

Impact and Feasibility of Implementing a Systematic Approach for Medication Therapy Management in the Community Pharmacy Setting: A Pilot Study

“…10 Some community pharmacy chains employ a centralized MTM service location, such as a call center. 15 Overall, there are minimal data examining which MTM approach leads to the highest CMR completion rates. A consistent, efficient, and sustainable MTM process could benefit patients, pharmacies, and the health-care system overall.…”

“…10 Some community pharmacy chains employ a centralized MTM service location, such as a call center. 15…”