“…Several principles and practices, originally associated with lean manufacturing and Six Sigma, have been found to be helpful in healthcare operations, including: elimination of waste, Ishikawa diagrams, spaghetti diagrams, value stream mapping, 5S and other tools [6,7]. While many similarities exist between the implementation of lean in healthcare compared to other business sectors, regulations and lack of education in lean systems can cause a barrier to utilizing these tools to benefit patients and healthcare providers alike [5,7]. However, for those places where lean tools have been successfully applied, organizations have seen increases in patient satisfaction, decrease in waiting times, reduction of costs, improved patient flow and other improvements [4, 5, 6 & 8].…”