2024
DOI: 10.1111/padm.13047
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Efficiencies of and Motivations for Contracting Out in the Public Sector: The Case of Social Services in Spain

Danny Chow,
Juan Carlos Garrido‐Rodríguez,
José Luis Zafra‐Gómez

Abstract: Debates on contracting out to the private sector is primarily focused on the cost efficiency of its provision, drawing on experiences with hard or technical services such as waste and water management. This paper focuses on a growing interest in the role and impact of sourcing decisions in softer or more human‐centered services, such as social services, where sourcing decisions are more complex or multifaceted. Using actual cost data obtained from open access government sources on social services in Spain, the… Show more

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