Efficiency analysis of supplier performance measurement system

Abstract

This study empirically investigates the effects of the special, face to face supplier performance measurement system. Using supplier performance measurement system the supplier will have the possibility to make a self-assessment method through questionnaires according to different aspects. The customers make the same queries. After ranking from both sides, the results will be compared and confronted with the supplier. The effects on different areas and the nexus with supplier in the aftercare period will be examined in this study. The relation between the communication and reaction modes at the procurement side is deeply discussed.