Efficiency Measures for Banking Groups in Egypt

El-Shazly, Alaa

doi:10.5743/cairo/9789774164941.003.0005

Cited by 5 publications

(3 citation statements)

References 22 publications

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“…Yet, as much as copious research addresses developed and emerging economies, the examination of the impact of bank efficiency on macroeconomic performance in Egypt has not been heavily investigated save a few scarce studies that measure improvements in operational and intermediation efficiency consequent to liberalization and capital controls (Demetriades 1998;Hashad 2003;Ben Naceur and Kandil 2008;El-Shazly 2009). Thus, this paper aims to fill an apparent literature gap as it endeavours to analyze the relationship between bank efficiency consequent to the bank reform and the resilience of banks in the face of the global meltdown.…”

Section: The Empirical Modelmentioning

confidence: 99%

The efficacy of the Egyptian bank reform plan in mitigating the impact of the global financial crisis

Abdel-Baki

2011

Econ Change Restruct

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Section: The Empirical Modelmentioning

confidence: 99%

The efficacy of the Egyptian bank reform plan in mitigating the impact of the global financial crisis

Abdel-Baki

2011

Econ Change Restruct

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“…The five public sector banks are the largest operating banks in terms of balance-sheet size, accounting for nearly 50% of total bank assets. They have a significant market share in retail and corporate banking services through large branch networks and close relationship with state-owned companies [64].…”

Section: Egyptian Banksmentioning

confidence: 99%

Evaluation and Prioritization of Internet Banking Service Quality: The Case of Egypt

Hussien

Aziz

2014

IJMIT

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Changes in technology made a paradigm shift in the banking industry. Technology itself created its world in the globe of human beings. Internet banking is a service that allows customers to perform a wide range of financial services through a banks website. With the rapid diffusion of the Internet, web-based banking has become an alternative channel to provide banking services and products. Due to the deepness of technology in the service sector, there is a shift from the traditional service quality to electronic service quality (ESQ) in order to fit the Internet banking strategy. The aim of the paper is to rank and prioritize the Internet Banking Service Quality dimensions according to customers relevant importance from both bank sectors namely, private and public banks using Analytic Hierarchy Process (AHP) model, which is a structured technique for organizing and analyzing complex decisions. AHP has been seen as a high potential decision support tool in banking industry.

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Section: Literature Reviewmentioning

confidence: 99%

¬ATM, Internet Banking and Mobile Banking Services in a Digital Environment: The Egyptian Banking Industry

Aziz¹,

Badrawy²,

Hussien³

2014

IJCA

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E-services are revolutionizing the way business is conducted in banking industry. Banks are trying to provide a variety of self-service channels such as Automated Teller Machines (ATM,) Internet banking and Mobile Banking (m-banking) in order to increase customer convenience, reduce costs and maintain profitability. This paper proposes a framework to explore and compare the dimensions and barriers that affect consumer's intention to use or adopt different self-service banking technologies in the Egyptian context. An empirical study on bank customers was conducted using a quantitative approach, where structured questionnaires were distributed over 1500 respondents that were divided into three groups in order to investigate the usage of ATM, Internet banking and m-banking.Data collected, was statistically analyzed using Chi square test, frequencies and cross tabulations. The results indicate that the three groups differ significantly with respect to usage, value, risk, tradition and image barriers. Moreover, significant relations between decisions of adoption with Internet banking experience, level of education, type of mobile owned and mobile Internet experience were also noted.

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Efficiency Measures for Banking Groups in Egypt

Cited by 5 publications

References 22 publications

The efficacy of the Egyptian bank reform plan in mitigating the impact of the global financial crisis

The efficacy of the Egyptian bank reform plan in mitigating the impact of the global financial crisis

Evaluation and Prioritization of Internet Banking Service Quality: The Case of Egypt

¬ATM, Internet Banking and Mobile Banking Services in a Digital Environment: The Egyptian Banking Industry

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