Efficient Approaches to Scheduling for Unrelated Parallel Machines with Release Dates

Avdeenko, Tatiana; Mezentsev, Yurii A.

doi:10.1016/j.ifacol.2016.07.834

Cited by 10 publications

(2 citation statements)

References 6 publications

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“…Therefore, promising direction for further work is more accurate adaptation of the algorithm to the problem of distribution of the customer support tasks. That is, to take into account the possibility of parallel execution of tasks by programmers [17][18][19][20], the priority of tasks, as well as the priority of the programmer for the task. The latter means the priority of a certain programmer in distribution of the subscriber tasks: the programmer who implemented the web project has a higher priority in the queue for subscriber tasks from this project.…”

Section: Resultsmentioning

confidence: 99%

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Two-stage approach to real-time assignment of Web Studio customer support tasks

Begenova¹,

Avdeenko²

2017

Collection of Selected Papers of the III International Conference on Information Technology and Nanotechnology

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Many Web-site owners turn to Web Studios for help in solving the problems of their web projects' support, mostly on a subscriber basis. If the Web Studio is professionally engaged in technical support of web projects, then it can have dozens and hundreds of clients, who create hundreds of job requests per month. However, Web Studio's human resources are usually limited. Therefore, the resource allocation problem is of great current interest (by resources we mean the programmers involved in the implementation of this type of work). In this article, we propose two -stage approach for determining an optimal schedule of Web Studio's customer support tasks. The algorithm of dynamic assignment of tasks in real time is implemented taking into account the dynamic character of this process. The performance of the proposed approach is investigated.

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Section: Resultsmentioning

confidence: 99%

“…[13,17], [20,24], [29, + ∞). The idle periods I 4 for the fourth programmer m 4 are [0.5], [10,12], [16,22], [31, + ∞).…”

Section: Test Case With 4 Programmersmentioning

confidence: 99%