EFL Students’ Online Course Satisfaction and Attitudes Towards E-Learning in Post-Pandemic Hybrid Education

Abstract

Purpose: This study seeks to identify the EFL students’ satisfaction with the online courses they took within the scope of hybrid education in the post-pandemic period and their attitudes towards e-learning, and to determine whether there is a relationship between these two variables. 
 Design/Methodology/Approach: Students studying in Iğdır University English Language and Literature Undergraduate Program in the spring semester of the 2021-2022 academic year constitute the population of this research. Since there are online courses at all levels, including the preparatory program in the department, all of the department students were included in the research and in order to collect the research data, the Online Course Satisfaction Scale and the Attitudes towards E-learning Scale were administered at four levels (Preparation, 1st, 2nd, and 3. Grades) of the program. The data obtained were transferred to the SPSS program and descriptive and inferential analyzes were carried out.
 Findings: The research findings indicated that the students were moderately satisfied with their experiences in online courses and they had mildly positive attitudes towards e-learning. The students’ satisfaction was not affected by their gender, nor their perceived L2 proficiency, but by the year of study, juniors and preparatory year students having the highest satisfaction means. As regards the learner attitudes, male students had significantly more positive attitudes towards e-learning than females and the sophomores and juniors reported more positive attitudes than students at other levels. A statistically significant relationship between online course satisfaction and attitudes towards e-learning was identified as a result of the analyses. 
 Highlights: The moderate satisfaction and attitude levels found as a result of the study suggest that the challenges the students encountered during the emergency remote teaching might be continuing in hybrid education practices. The implementation of more solid, realistic and systematic program evaluation is suggested in order to mitigate the factors adversely affecting EFL students’ satisfaction and attitudes towards e-learning.

Post-Pandemic: University Students’ Satisfaction on the Use of E-Learning

“…Many factors have been provided as the consequences of studies on the effectiveness of e-learner satisfaction (Erdel, 2022). University students' continuance intentions to use E-learning will likely be directly influenced by their level of satisfaction with it.…”