“…In an attempt to fill the gaps identified above, the study is based on a model developed around the core concepts of SET (Figure 1) The considered proposal suggests that impacts of programmed events are influenced by social exchange among community, industry and visitors, which has different social, economic and environmental impacts. The model further proposes that the impacts have to be considered according to the different moments of the social exchange: (i) initial moment of the exchange (Getz, 2008;González Reverté and Morales Pérez, 2017); (ii) exchange formation (Rollins and Delamere, 2007;O'Sullivan and Jackson, 2002;Van Niekerk and Coetzee, 2013;Bagiran and Kurgun, 2013;Chirieleison and Scrucca, 2017;Liu et al, 2018); (iii) post-interchange and the emergence of a health crisis (Gössling et al, 2020;Kachanoff et al, 2020;Nepal, 2020;Rowen, 2020).…”