Cyclic voltammetry, using graphite paste electrode (GPE) and chemically modified GPE with Ni(II) mixed ligand complex (MGPE), is described for sensing and detoxification of phenol. A novel mixed ligand complex of nickel with 1,4,8,11-tetraaza cyclotetradecane (cyclam) and thiocyanate in the molar ratio of 1 : 2 : 5 is synthesized and characterized by spectroscopic and electrochemical studies. The Ni(II)-cyclam-thiocyanate complex behaves as a fast electron-transfer mediator, as nickel ions exist in higher oxidation state of Ni(III) on applying a potential of 1.25 V (vs. Ag/AgCl), which catalyses the oxidation of the target species. The mixed ligand complex, when incorporated in the graphite paste electrode, is sensitive to detect phenol as low as 10 mg/L in solution. The catalytic effect of the Ni(II)-cyclam-thiocyanate complex enhanced many folds the oxidation of phenol compared to GPE. The technique has potential for sensing/monitoring and detoxification of phenol released in the ecosystem from polluting industries.