Electronic Government

Abstract

This chapter indicates the prospect of Electronic Government (e-government); e-government, Actor-Network Theory (ANT), and network management; e-government and transparency; the adoption and diffusion of e-government systems; the usability and use of e-government websites; the implementation of e-government systems; and the significant perspectives on e-government. To the extent that e-government makes it easier for citizens to conduct their affairs with government and to simply retrieve important information they need, e-government can both increase efficiency and increase the relevance of the government in the aspects of the citizens and businesses. The significant advantages of e-government for businesses and governments include the reduced cost of doing business, increased access to information, and the growth in public esteem for governments. The chapter argues that utilizing e-government has the potential to increase performance and achieve strategic goals in the public and private sectors.