Electronic Health Record Usability Issues and Potential Contribution to Patient Harm

Abstract

Author Contributions: Mr Willett had full access to all of the data in the study and takes responsibility for the integrity of the data and the accuracy of the data analysis.

Evaluating Improvements and Shortcomings in Clinician Satisfaction With Electronic Health Record Usability

“…Despite the implications of EHR dissatisfaction on clinician burnout and patient safety, SUS scores decreased for 44% of vendors from 2014 to 2015. [2][3][4] This study has limitations. Vendor-reported SUS scores may not reflect satisfaction with implemented EHRs, and only a subset of vendors were analyzed because of differences in methods for measuring satisfaction.…”

“…6 Recognizing the importance of satisfaction with EHR usability to clinician burnout and patient safety, reported product 2015 SUS scores for EHR systems were compared with 2014 SUS scores and with benchmarks to evaluate whether satisfaction is improving. [2][3][4] Figure. Vendors 2 3 4 6 7 10 11 12 16 21 22 24 30 32 34 37 39 40 42 44 45 47 50 51 65 69 products to benchmarks, 9 (33%) were below the average benchmark SUS score of 68, 18 (67%) were at or above average, and 11 (41%) met or exceeded the above-average benchmark score of 80 ( Figure).…”

Development and Design Principles of the Optimal Computer- and Robotic-aided Healthcare Systems for the Diagnosis, Treatment, and Rehabilitation

“…In this section, we consider a methodology of the systematic approach in diagnosis and optimal treatment design developed by our group of specialists. The first work in this direction is published in late 80-th [3], [9]. This systematic approach can be considered as an alternative one to the current organization of healthcare in Canada.…”

“…; there is no time for direct contact between the doctor and patients [7]. • Pharmacists are urged selling as many as possible medication, that is not safe for patients [9], [10].…”

“…Preparation of the report of the MS to the FP could take a long time, and its accuracy also depends on the MS professional level. So, there is no trustable control of the accuracy of the patient's health data, and this also is a source of heavy or even lethal mistakes [9].…”