“…To establish and manage e-banking services, it was determined that the organization's restrictions and limitations in operating the services, as well as its market share or strength, were critical considerations. Seranmadevi and Saravanaraj (2012) investigated the role of information technology (IT) in the Indian banking sector. ATMs, Internet banking, mobile banking, telebanking, credit and debit cards, smart cards, customer care support, customer relationship management, data warehousing, and other technologies are being extensively invested in by Indian banks.…”