“…A timeconsuming behavioral response is consultation with an HCP, yet we know little about how HCPs come to their consistently time-consuming decisions. If it is consistently shown that calling an HCP impedes the ACS care-seeking process, 6,[22][23][24][25][26][27][28][29][30][31][32][33][34][35] and if we can reduce the "Door-to-Needle" time in the treatment of ACS in the ED, 64 there is an even more compelling need to study the decision-making processes used by HCPs, primarily physicians and their office personnel, when called by individuals reporting ACS symptoms. On the basis of the present study and prior research, 6,22-35 and until we develop an ACS management protocol based on the incidence of calls to HCP offices, patients with ACS should be advised to avoid calling an HCP and to go directly to the ED to ensure rapid access to highly time-dependent reperfusion therapies.…”