“…Previous literature indicated that health needs factors such as morbidity and injury were primary predictors for emergency care (Bazargan et al, 1998;Cherpitel, 1999;Cowie, Cowie, Underwood, Revitt, & Field, 2001;Fan et al, 2011;Guilbert et al, 2011;McCusker et al, 2003;Merrick et al, 2011;Neighbors, Zywiak, Stout, & Hoffmann, 2005;Shah, Manish N., Rathouz, & Chin, 2001;Shah, S. M. & Cook, 2008;Siegal, Falck, Jichuan, Carlson, & Massimino, 2006;Simmons et al, 2008;Weber, Showstack, Hunt, Colby, & Callaham, 2005;Wolinsky et al, 2008). Other health needs factors such as patients' perceived severity of illness and patients' health status were also associated with demand for emergency care (Baker, D. W. et al, 1995;Bazargan et al, 1998;Bianco et al, 2003;Callen et al, 2008;Lee et al, 2000;Olsson & Hansagi, 2001;Selasawati et al, 2007).…”