The popularity of online crowdsourcing platforms was slowly increasing among language learners before the pandemic, but COVID-19 changed the educational systems worldwide. This study aims to uncover whether or not, and if ‘YES’, how the attitudes and habits of language learners concerning the use of crowdsourcing materials in Turkey, Bosnia and Herzegovina, the Republic of North Macedonia and Poland changed during the pandemic.
To compare the pre-and during the covid crowdsourcing tool usage, the cross-culturally appropriate questionnaire utilised in the pre-COVID-19 period was used again. The collected data were analysed qualitatively and quantitatively to identify the differences between the periods.
The study’s findings showed that the shift from face-to-face to online learning significantly affected the development of crowdsourcing platforms worldwide and their employment in the studied countries. The results also demonstrated that a combination of factors, such as reduced interactions with teachers and peers, an increase in workload, and a lack of support on the part of institutions, led to students taking responsibility for their learning. The number and characteristics of the popular platforms changed from country to country since expectations from students varied.