2009
DOI: 10.1007/s11115-009-0081-z
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Emergent Management Strategies in a Public Agency: A Case Study of Alternative Fuel Vehicles

Abstract: Coping, Organizational learning, Emergent strategies, Alternative fuel vehicles, Public sector management,

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Cited by 3 publications
(1 citation statement)
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“…Firms believe that improvisation needs to be adopted, if appropriate to consumers' experience (Jacob et al 2009). If dissatisfied, people substitute their consumption instead of spending time to submit a complaint or compromise their preference (Hippel 1986;Jaeger et al 2003;Nagamachi 1995).…”
mentioning
confidence: 99%
“…Firms believe that improvisation needs to be adopted, if appropriate to consumers' experience (Jacob et al 2009). If dissatisfied, people substitute their consumption instead of spending time to submit a complaint or compromise their preference (Hippel 1986;Jaeger et al 2003;Nagamachi 1995).…”
mentioning
confidence: 99%