Emoticons in transactional and interactional exchanges: social networking chitchat versus working negotiation

Abstract

emoticons are ordinarily linked to more colloquial computer-mediated exchanges such as informal emails, chats, comments on social networking sites, etc. In these genres, the interactional function of language is also predominant even if there can also be transactional elements. The question rises whether more transactional and formal exchanges make a similar use of emoticons. This paper aims to compare the use of emoticons in two contrastive datasets of computer-mediated communication where either the interactional or transactional function predominates to find out whether emoticons are used as much in transactional as in interactional encounters and whether they perform the same functions.Resumen: en general, los emoticonos se asocian a contextos de carácter informal (mails informales, chats, redes sociales, etc.). En estos géneros, predomina la función interactiva del lenguaje incluso cuando hay cierta transacción. Esto nos lleva a plantearnos si los emoticonos tienen las misma frecuencia de uso y sirven para desempeñar las mismas funciones en aquellos intercambios mediados por ordenador de carácter más formal. El objetivo de este estudio es comparar el uso de los emoticonos en dos bases de datos: una de carácter interactivo frente a otra transaccional y ver si la frecuencia de uso y las funciones desempeñadas son equiparables.

Politeness and impoliteness in social network service communication in Korea

“…On the other hand, Koo (2002a) views the seemingly erratic language use in CMC as a characteristic of the postmodern ideology, manifested in the form of anti-formalism, non-conformity, pursuit of variety, and claim of distinction (see also Koo 2016 for discussion on post-colonial language change). Adopting a valueneutral perspective, some studies address how technological resources are exploited in CMC, focusing on the use of emoticons (or emojis) (Park 2004, Dresner & Herring 2010, Maíz-Arévalo 2014, 2016, Ahn 2019) and of CMC language, called the netspeak (Crystal 2001) or net-lingo (Park 2002) with respect to patterns of neologism (Shin 2004, Daniel 2010, Ahn 2019. More recently, a growing number of studies address the issues of social interaction and social identities, often focusing on the speaker's stance-taking (Langlotz & Locher 2012, Maíz-Arévalo & Sanchez-Moya 2017, Konrad et al 2020, Fetzer 2021, Dainas & Herring 2021, Zappettini et al 2021and works therein, Yus 2022.…”