Emotion and information search in tactical decision-making: Moderator effects of feedback

Kustubayeva, Almira; Matthews, Gerald; Panganiban, April Rose

doi:10.1007/s11031-011-9270-5

Cited by 12 publications

(15 citation statements)

References 56 publications

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“…Demanding real-world tasks such as customer service and use of robotic surgical instruments (Klein et al, 2014) also elicit distress. • Evaluative stressors: Negative performance feedback elevates distress, whereas positive feedback mitigates distress and elevates task engagement (e.g., Kustubayeva, Matthews, & Panganiban, 2012). Real-life contexts in which evaluative stress is prevalent include tests, sports, math, and computer anxiety (Zeidner & Matthews, 2005).…”

Section: A Multidimensional Model Of Stressmentioning

confidence: 99%

“… Sources . (A) Guznov, Matthews, Funke, and Dukes (2011); (B) Matthews, Warm, Shaw, and Finomore (2014); (C) Neubauer, Matthews, and Saxby (2012); and (D) Kustubayeva, Matthews, and Panganiban (2012).…”

Section: A Multidimensional Model Of Stressmentioning

confidence: 99%

“…Within specific task environments, we can also examine moderator effects of task parameters. For example, the stress profile is influenced by manipulations of uncertainty and robot maneuverability (Guznov, Matthews, Funke, & Dukes, 2011) and by positive versus negative feedback messages referring to the quality of operator performance (Kustubayeva et al, 2012). As a further example, Szalma and Teo (2012) showed that increasing the number of displays to be monitored systematically increased distress and reduced worry.…”

Section: A Multidimensional Model Of Stressmentioning

confidence: 99%

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Multidimensional Profiling of Task Stress States for Human Factors

Matthews

2016

Hum Factors

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Section: A Multidimensional Model Of Stressmentioning

confidence: 99%

Section: A Multidimensional Model Of Stressmentioning

confidence: 99%

Section: A Multidimensional Model Of Stressmentioning

confidence: 99%

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Multidimensional Profiling of Task Stress States for Human Factors

Matthews

2016

Hum Factors

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“…It is emphasized that emotions are not strictly dependent on the tendency of reaction, but may be dependent on how to interpret the current conditions (Kustubayeva, Matthews, & Panganiban, 2012;Martin, 2001). It is underlined that anger management is important in daily life of individuals of different developmental periods studying in different educational stages.…”

Section: Discussion Conclusion and Suggestionsmentioning

confidence: 99%

The Influence of Choice Theory Anger Management Program (CTAMP) on the Ability of Prospective Psychological Counselors for Anger Management

Gündoğdu¹

2018

IES

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This research is a quasi-experimental study with pretest-posttest-fallow up test and experiment-control group to investigate the influence of Choice Theory-based Anger Management Psychoeducation Program (CTAMP) on the ability of students of Department of Psychological Counseling and Guidance (PCG) for anger management. The Trait Anger-Anger Style Scale was used for the dependent variable. 40 students were identified as eligible to participate in the study based on the scores from subscales of STAS. Then a total of 18 volunteer students (14 females and 5 males) were identified that had time to participate in activities. The control group included 19 students (14 females, 5 males). The CTAMP was administrated to the experimental group for twelve weeks, and no procedures were performed for the control group. Then, reminder sessions were held for 3 more weeks for the control group and the final follow-up measurement was taken. The data was analyzed by SPSS 18 packet program. The t-test was performed to find the differences between the follow up pretest-follow up posttest scores in the experimental and control groups, and ANOVA was carried out to find the within-group differences for repeated measurements. At the end of CTAMP that lasted 12 weeks, it is observed that the trait anger-anger, anger-in and anger-out scores for the experimental group were reduced from the pretest to posttest, but the anger control scores were increased. At the end of follow-up sessions, the variance in the scores was similar.

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“…Research over the past two decades has identified affect (emotion and mood) as a key factor in decision-making (Mellers, Schwartz & Cook, 1998;Loewenstein et al, 2001). Case studies (see Driskell & Salas, 1996) have implicated affective factors, such as stress, in operator errors across a range of human-machine system contexts, both individual and team, which require rapid action selection under conditions of limited time, high information load, and high uncertainty.…”

Section: Introductionmentioning

confidence: 99%

Emotional Intellegence and Decision Making Under Stress

Fallon

Matthews

Panganiban

et al. 2013

Proceedings of the Human Factors and Ergonomics Society Annual

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This study investigated the protective effects of emotional intelligence (EI) during decision-making under stress. The researchers assigned 172 participants to either a negative or neutral feedback group and assessed EI, distress, information search prior to choice, and decision-making performance. We predicted EI would be associated with superior decision-making following negative performance feedback. Statistical analysis revealed negative feedback significantly increased distress and was associated with poorer decision-making for easy decisions. Also, EI was indirectly associated with decision-making performance. Participants high in EI accessed decision relevant information more frequently prior to decision-making and greater search frequency predicted superior decision making.

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Emotion and information search in tactical decision-making: Moderator effects of feedback

Cited by 12 publications

References 56 publications

Multidimensional Profiling of Task Stress States for Human Factors

Multidimensional Profiling of Task Stress States for Human Factors

The Influence of Choice Theory Anger Management Program (CTAMP) on the Ability of Prospective Psychological Counselors for Anger Management

Emotional Intellegence and Decision Making Under Stress

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