Emotion and Leadership: What Scholarship on Status and Identity Can Tell Us

Rogalin, Christabel L.; Hirshfield, Laura E.

doi:10.1111/soc4.12024

Cited by 4 publications

(2 citation statements)

References 112 publications

(158 reference statements)

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“…There are some explorations of individual experience of middle management (usually chairs or deans and usually women) that provide some guidance, such as Kolodny's [100] discussion of her days as a female dean of arts in the US battling an invisible disability; Jansen's [34] account of being a Black male dean in a formerly all-white university in South Africa; Drake's [33] [102] narrative of her efforts to achieve "authentic leadership" as an American Indian department chair; and Sandra's [27] discussion of a Canadian chair coping with a critical incident. Common to these accounts is the exhausting emotional labour described by the narrators [12,103], raising the question of what exactly constitutes the workload in middle management positions.…”

Section: What Is Missing?mentioning

confidence: 99%

Leading the Academic Department: A Mother–Daughter Story

Acker¹,

Millerson²

2018

Education Sciences

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This article is based on conversations between a mother and daughter about academic leadership. Both authors served in different time periods and at different career points as heads of departments ("chairs") in Canadian universities. A literature review suggested that women's academic leadership is a contested topic, especially in relation to organizational cultures and associated gendered expectations. New directions were identified, as scholars move towards comparative studies, poststructural theoretical approaches, analysis of neoliberal trends in universities, and awareness of variation among women. We noted that "Canada" was largely missing from most of the literature reviewed and that middle management had received less attention than senior roles. Our method was collaborative autoethnography, a means of sharing thoughts about one's experiences and analyzing them with regard to wider social issues. Quotations are taken from a taped discussion in early 2018 and are organized around similarities and differences in our narratives. The conclusion raises issues about the difficulties associated with performing this particular middle management role; questions around the consequences of chairing for women in different age groups; the implications of increasing reliance on contingent academic labour; apparent differences between the Canadian experience and what has happened elsewhere; and promising directions for future research.

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Section: What Is Missing?mentioning

confidence: 99%

Leading the Academic Department: A Mother–Daughter Story

Acker¹,

Millerson²

2018

Education Sciences

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“…this literature tends to emphasize interpersonal emotion management or how a person attempts to control other people's emotions(Rogalin and Hirshfield 2013).When writing about working with emotions, emotional labor, emotional work, or working on emotions in the context of the profession of a sales representative, one should, first of all, refer to the concept of Arlie Hochschild. In her understanding, emotion is a biologically defined sense.…”

mentioning

confidence: 99%

The Work of Sales Representatives in the Context of Interactions and Work with Emotions

Pawłowska

2020

QSR

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The article aims to present the interactional encounters undertaken within their professional context by the studied group of Polish sales representatives concerning their emotions and emotional work. It is an internally diverse group made of individuals skillful in managing their emotions, as well as the ones of others. Additionally, the professional group at hand is purposefully trained to acquire skills in the area of managing emotions. The concepts of Everett Hughes (1958) concerning work, Arlie Hochschild (1983) in the context of emotional labor, Anselm Strauss (1993) pointing to the coexistence of emotions and action, and Robert Prus (1997) on the contextual nature of social life are the theoretical underpinning of the article. They all derive from the interpretative paradigm and fit into the theoretical premises of symbolic interactionism, assuming the constant construction of social reality as a result of interactions undertaken by social actors (see: Blumer 2007). It is the nature of their interactions with customers, colleagues, and direct and indirect superiors that determines the specificity of a sales representative’s work situation. The analyses presented in the article are based on qualitative research using unstructured interviews, conversational interviews, and observations.

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Detached concern?: Emotional socialization in twenty-first century medical education

Underman

Hirshfield

2016

Social Science & Medicine

104

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Early works in medical sociology have been pivotal in the development of scholarly knowledge about emotions, emotional socialization, and empathy within medical training, medical education, and medical contexts. Yet despite major shifts in both medical education and in medicine writ-large, medical sociologists' focus on emotions has largely disappeared. In this paper, we argue that due to recent radical transformations in the medical arena, emotional socialization within medical education should be of renewed interest for sociologists. Developments in medical education such as increased diversity among enrollees, the rise of patient health movements, and curricular transformation have made this context a particularly interesting case for sociologists working on a variety of questions related to structural, organizational, and cultural change. We offer three areas of debate within studies in medical education that sociologists may be interested in studying: 1) gendered and racialized differences in the performance of clinical skills related to emotion, 2) differences in self-reported empathy among subspecialties, and 3) loss of empathy during the third year or clinical year of medical school.

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Emotion and Leadership: What Scholarship on Status and Identity Can Tell Us

Cited by 4 publications

References 112 publications

Leading the Academic Department: A Mother–Daughter Story

Leading the Academic Department: A Mother–Daughter Story

The Work of Sales Representatives in the Context of Interactions and Work with Emotions

Detached concern?: Emotional socialization in twenty-first century medical education

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