Emotion expression and intergroup bias reduction between Muslims and Christians: Long-term Internet contact

White, Fiona A.; Abu-Rayya, Hisham M.; Bliuc, Ana‐Maria; Faulkner, Nicholas

doi:10.1016/j.chb.2015.04.074

Cited by 45 publications

(44 citation statements)

References 41 publications

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“…The programme required Muslim–Christian dyads to collaborate on problem‐based activities in a synchronous and text‐based chat room under the supervision of their teachers. Compared to the control condition, which involved an online interaction between students of the same religion, the intergroup E‐contact programme successfully improved intergroup attitudes, increased outgroup knowledge (White & Abu‐Rayya, ), and improved prosocial emotion expression in general (White, Abu‐Rayya, Bliuc, & Faulkner, ).…”

Section: Electronic Contactmentioning

confidence: 99%

Improving intergroup relations between Catholics and Protestants in Northern Ireland via E‐contact

White

Turner

Verrelli

et al. 2018

Euro J Social Psych

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Northern Ireland is characterised by extensive segregation between its predominantly Catholic and Protestant communities. With the aim of overcoming this segregation, the current study experimentally evaluated the effectiveness of electronic or E-contact as a novel indirect contact and prejudice-reduction strategy. Here, Catholic and Protestant participants were not required to meet physically but were involved in a collaborative and goal-orientated online interaction with a member of the other community. As predicted, E-contact improved both Catholics' and Protestants' outgroup attitudes via improved contact expectancies and reduced intergroup anxiety. These findings provide support for the contemporary role of online interactions in actively overcoming the physical and psychological barriers that often prevent prejudice reduction in segregated communities.

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Section: Electronic Contactmentioning

confidence: 99%

Improving intergroup relations between Catholics and Protestants in Northern Ireland via E‐contact

White

Turner

Verrelli

et al. 2018

Euro J Social Psych

Self Cite

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“…In addition to a substantial literature attesting to the impact of direct, face-to-face intergroup encounters, empirical evidence (Alvídrez, Piñeiro-Naval, Marcos-Ramos, & Rojas-Solís, 2015;Schwab & Greitemeyer, 2015;Tynes, Giang, & Thompson, 2008;Walther et al, 2015;White, & Abu-Rayya, 2012;White, Abu-Rayya, & Weitzel, 2014;White, Abu-Rayya, Bliuc, & Faulkner, 2015) as well as evaluations of internet-based conflict reconciliation programs (Abbott, Austin, Mulkeen, & Metcalfe, 2004;Hoter et al, 2009;Stock et al, 2009) suggest that computer-mediated intergroup contact (CMIC) can as well promote positive out-group attitudes.…”

Section: Introductionmentioning

confidence: 99%

When is computer-mediated intergroup contact most promising? Examining the effect of out-group members' anonymity on prejudice

Schumann

Klein

Douglas

et al. 2017

Computers in Human Behavior

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Computer-mediated intergroup contact (CMIC) is a valuable strategy to reduce negative sentiments towards members of different social groups. We examined whether characteristics of communication media that facilitate intergroup encounters shape its effect on out-group attitudes. Specifically, we propose that concealing individuating cues about out-group members during CMIC increases prejudice, as interaction partners are perceived as less socially present. To assess these hypotheses, we conducted two mixed-factorial experiments.Participants engaged in synchronous text-chat with out-group members (Study 1) and a confederate (Study 2) who either shared or concealed their name and photo. Overall, CMIC reduced negative out-group sentiments. Study 2 showed, however, that out-group members' anonymity decreased perceived social presence, which was associated with less positive evaluations of the CMIC and higher prejudice. In conclusion, CMIC can contribute to conflict resolution interventions, preparing individuals for direct intergroup contact, if its affordances or conversation topics enhance interaction partners' social presence.Keywords: intergroup contact, prejudice, anonymity, social presence, computer- (Postmes, Spears, & Lea, 1998, 2002. At the Center for Multiculturalism and Technology in Israel, for instance, computer-mediated communication (CMC) services facilitated exchanges between secular Jewish, Orthodox Jewish, and Arab-Islamic teachers (Hoter, Shonfeld, & Ganayim, 2009). After initial text-chats teachers used audio and then video conferencing to engage with out-group members. Following the online intergroup interactions, teachers expressed less prejudice towards the most unfavorable out-group.Negative attitudes of religious Jews towards Muslims were reduced, as were Muslims' negative attitudes towards religious and secular Jews (Walther, Hoter, Ganayem, & Shonfeld, 2015).Intergroup contact certainly is a powerful strategy to overcome conflict and engender harmonious relations between social groups (Allport, 1954;Pettigrew & Tropp, 2006). In addition to a substantial literature attesting to the impact of direct, face-to-face intergroup encounters, empirical evidence (Alvídrez, Piñeiro-Naval, Marcos-Ramos, & Rojas-Solís, 2015;Schwab & Greitemeyer, 2015;Tynes, Giang, & Thompson, 2008;Walther et al., 2015;White, & Abu-Rayya, 2012;White, Abu-Rayya, & Weitzel, 2014;White, Abu-Rayya, Bliuc, & Faulkner, 2015) as well as evaluations of internet-based conflict reconciliation programs (Abbott, Austin, Mulkeen, & Metcalfe, 2004;Hoter et al., 2009;Stock et al., 2009) suggest that computer-mediated intergroup contact (CMIC) can as well promote positive out-group attitudes. Running head: ANONYMITY IN COMPUTER-MEDIATED INTERGROUP CONTACT 3The present research extends this work and highlights conditions that moderate the effect of CMIC on prejudice. Specifically, we sought to assess whether characteristics of communication media, such as social media platforms, chat tools, or email services, that enable compute...

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“…In other studies, CQ was used to study students' levels of satisfaction with study abroad programs (Racicot et al, 2016). In the area of cross-cultural affairs, CQ has been used in the context of language anxiety and cultural adaptation (Harwood et al, 2017;Schumann, Klein, Douglas, & Hewstone, 2017;White et al, 2015). Through this study, the research has built on existing frameworks and areas of interest to provide an approach for bridging the theories of CQ and SD within the context of higher education in the United States.…”

Section: Evaluation Of the Findingsmentioning

confidence: 99%

Examining the Correlation between American Students’ Cultural Intelligence, Political Affiliations, and Their Social Distances from Their International Peers

Mejri

2019

jis

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Guided by the theories of cultural intelligence and social distance, the purpose of this quantitative non-experimental study was to determine whether first-year American-born college students’ political party affiliations and cultural intelligence (CQ) relate to their self-reported social distances (SDs) from international students. One hundred and twenty-one first-year college students at a 4-year Midwestern university participated in this study. Regression analysis showed that political party affiliation (β = .194, t = 3.074, p = .003), metacognitive CQ (β = −.239, t = −.2.885, p = .005), motivational CQ (β = −.363, t = −4.225, p = .001), and behavioral CQ (β = −.215, t = −3.078, p = .003) of American-born college students were statistically significant predictors of their social distances from international peers. However, cognitive CQ (β = .009, t = .112, p = .911) was not a statistically significant predictor of social distance between these two groups of students.

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Emotion expression and intergroup bias reduction between Muslims and Christians: Long-term Internet contact

Cited by 45 publications

References 41 publications

Improving intergroup relations between Catholics and Protestants in Northern Ireland via E‐contact

Improving intergroup relations between Catholics and Protestants in Northern Ireland via E‐contact

When is computer-mediated intergroup contact most promising? Examining the effect of out-group members' anonymity on prejudice

Examining the Correlation between American Students’ Cultural Intelligence, Political Affiliations, and Their Social Distances from Their International Peers

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