2020
DOI: 10.32038/jbso.2020.03.02
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Emotional burnout as a result of professional stress in the work of managers

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Cited by 3 publications
(3 citation statements)
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“…In spite of existing a weak negative relationship between emotional intelligence and job satisfaction, the direct effect of leader-member exchange on job satisfaction was high enough in a way that through the mediating role of leader-member exchange the relationship of emotional intelligence could become significantly positive. Previous studies (Gorgens-Ekermans & Brand, 2012;Voitenko, 2020) investigated the impact of emotional intelligence on emotional exhaustion and burnout which can increase through mediating role of leader-member exchange. Actually, the quality of subordinate-superordinate relationship can reduce or prevent the employees' emotional exhaustion.…”
Section: Discussionmentioning
confidence: 99%
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“…In spite of existing a weak negative relationship between emotional intelligence and job satisfaction, the direct effect of leader-member exchange on job satisfaction was high enough in a way that through the mediating role of leader-member exchange the relationship of emotional intelligence could become significantly positive. Previous studies (Gorgens-Ekermans & Brand, 2012;Voitenko, 2020) investigated the impact of emotional intelligence on emotional exhaustion and burnout which can increase through mediating role of leader-member exchange. Actually, the quality of subordinate-superordinate relationship can reduce or prevent the employees' emotional exhaustion.…”
Section: Discussionmentioning
confidence: 99%
“…It's closely related to the relevant variables affecting on the performance of nurses and healthcare centers such as job satisfaction and emotional exhaustion. A sense of self-efficacy had a significant impact on the level of stress and the ways of dealing with difficult situations among nurses (Chegini, Janati, Asghari-Jafarabadi, & Khosravizadeh, 2019;Liu & Aungsuroch, 2019) and can help to decrease job stress and less exhaustion (Voitenko, 2020). Furthermore, low self-efficacy and high self-efficacy were strongly correlated to the job stress and job satisfaction, respectively (Manojlovich, 2005;Skaalvik & Skaalvik, 2010).…”
Section: Moderating Effects Of Self-efficacy On Job Outcomesmentioning
confidence: 99%
“…Professionals, who are characterized by the presence of emotional burnout, in most cases are not able to overcome the emotional stress associated with the work (Maslach, 2003). Researchers note the mediating role of social support in the relationship between role stress and job satisfaction (de Almeida, 2019), the effects of emotional intelligence, self-efficacy and psychological empowerment on psychological exhaustion and job satisfaction (Sattari Ardabili, 2020), the role of internal determination in the regulation of the state of the professional (Skaalvik & Skaalvik, 2015;Voitenko, 2020). It is shown that different individuals react differently to the same stressor.…”
Section: Literature Reviewmentioning
confidence: 99%