Emotional design for smart product-service system: A case study on smart beds

Yang, Xian; Wang, Ronghuan; Tang, Chaolan; Luo, Lihong; Mo, Xiaohong

doi:10.1016/j.jclepro.2021.126823

Cited by 45 publications

(20 citation statements)

References 34 publications

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“…The processing of emotion and cognition, not only has functional integration but also interacts with neural mechanisms, which together form the basis of behavioral activities (Pessoa, 2009). When Yang et al (2021) studied the emotional factors of smart products, they found that the interaction phenomenon even occurred between the non-physical attributes of the object. Therefore, evaluation methods based on the interaction phenomena are ubiquitous.…”

Section: Interaction Phenomenon Of Clothing Design Factorsmentioning

confidence: 99%

The interaction of clothing design factors: how to attract consumers' visual attention and enhance emotional experience

Yang

Bin

2022

JFMM

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PurposeThis paper aims to study consumers’ visual attention and emotional experience with clothing design factors and their combinations from the perspective of cognition and emotion and propose an interaction phenomenon to evaluate the combined effect of clothing factors to better guide online clothing design and sales.Design/methodology/approachAn eye movement physiology experiment was conducted, 33 participants screened by questionnaires were invited for this experiment. Hypotheses of visual attention were verified by the FIRST_FIXATION_TIME indicator, DWELL_TIME indicator and FIXATION_COUNT indicator. Hypotheses of emotional experience were verified by the PUPIL_SIZE indicator.FindingsFirst, on the product list page, it is better to use only the three factors of clothing and a small number of stimulating factors. Second, when the stimulus is consistent with the cognitive task performed by the consumer, the efficiency of the task and the consumer's user experience will be improved. Third, the positive interaction phenomenon of clothing design factors and their combinations could significantly attract consumers' visual attention and improve their emotional experience.Research limitations/implicationsThis work argues consumer interest and emotional experience with online clothing can be expressed through eye movement physiological indicators, and the concept of interaction was proposed to evaluate the design and display of online clothing.Originality/valueThis paper conducted interaction research on online clothing design factors and their combinations from the perspective of cognition and emotion, which provided an objective quantitative method for online clothing designers and online clothing retailers.

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Section: Interaction Phenomenon Of Clothing Design Factorsmentioning

confidence: 99%

The interaction of clothing design factors: how to attract consumers' visual attention and enhance emotional experience

Yang

Bin

2022

JFMM

Self Cite

View full text Add to dashboard Cite

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“…The fixation points of observers are usually distributed across the most important, comprehensible or informative objects. The regions recognized as the interesting spots experience more fixation counts and a longer fixation duration [ 48 , 49 , 50 , 51 ]. The hot-spot map as a common representation of fixation duration that appears in the studies of eye movements, which reflects the attention of participants [ 52 , 53 ].…”

Section: Resultsmentioning

confidence: 99%

Tung Oil Thermal Treatment Improves the Visual Effects of Moso Bamboo Materials

Tang

Fei²,

Song³

et al. 2022

Polymers

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Color is one of the most important characteristics of a material’s appearance, which affects the additional value of bamboo and psychological feelings of users. Previous studies have shown that the dimensional stability, mildew resistance and durability of bamboo were improved after tung oil thermal treatment. In this study, the effects of tung oil thermal treatment on bamboo color at different temperatures and durations of time were investigated. The results show that the lightness (L*) of bamboo decreased as the tung oil temperature or duration of time increased. The red–green coordinates (a*) and color saturation (C*) of bamboo were gradually increased as the tung oil temperature rose from 23 °C to 160 °C, while the a* and C* were gradually decreased when the temperature continued to rise from 160 °C to 200 °C. There was no significant difference in the yellow–blue coordinates (b*) of bamboo when the duration was prolonged from 0.5 h to 3 h with tung oil thermal treatment at 140 °C. Eye movement data show that the popularity of bamboo furniture was significantly improved at 23–100 °C and slightly improved at 160–180 °C with tung oil treatment. Therefore, tung oil thermal treatment plays a positive role in improving visual effects and additional value of bamboo.

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“…However, although the questionnaire data can assist us in determining the positive and negative emotions based on the multi-channel physiometer indicator, there are still some inconsistencies between the questionnaire data and the multi-channel physiometer data in the experiment, so it deserves further study. A good option is the association of polysomnography with other physiological experiments, for example, pupil size indicator based on eye-tracking equipment are widely used for emotion research (Mo et al, 2022; Yang et al, 2021).…”

Section: Discussionmentioning

confidence: 99%

Experiential Product Promotions on e-Commerce Platform: From the Perspective of Consumer Cognition and Emotion

2023

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To probe into consumer behavior from the perspective of cognition and emotion, meanwhile offering objective and quantitative physiological evidence for advertisers, e-commerce platforms selling experiential products, and other e-commerce platforms for holiday promotional activities. This paper adopted a combination of multi-channel physiometer and questionnaire survey, in which a total of 42 subjects including 18 men and 24 women is selected and recruited. (1) Factors such as promotion, music background, and model backdrop help to enhance the festive atmosphere of e-commerce platforms and stimulate positive emotions of consumers; (2) Greeting cards can stimulate positive emotions among female consumers, but they are not statistically significant in stimulating male consumers; (3) The effect of warm and cold colors on the sympathetic nerves of consumers is significant, among which warm colors can significantly ignite the positive emotions; and (4) Although not all indicators of multi-channel physiometer are consistent with questionnaire data, the differences can be explained, so it proves to be a sound method to quantitatively measure emotions. This paper conducted multi-channel physiometer research on E-commerce platform promotions and consumer behaviors from the perspective of cognition and emotion, which provided an objective quantitative method for online retailers and marketers.

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Emotional design for smart product-service system: A case study on smart beds

Cited by 45 publications

References 34 publications

The interaction of clothing design factors: how to attract consumers' visual attention and enhance emotional experience

The interaction of clothing design factors: how to attract consumers' visual attention and enhance emotional experience

Tung Oil Thermal Treatment Improves the Visual Effects of Moso Bamboo Materials

Experiential Product Promotions on e-Commerce Platform: From the Perspective of Consumer Cognition and Emotion

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