Emotional intelligence and career development through organizational socialization: A practical study

Abstract

Emotional intelligence has become one of the popular concepts that have received the attention of many researchers in the field of management in recent times (Shipley, Jackson, & Segrest, 2010). Hashemi (2018) mentioned that emotional intelligence and organizational socialization are considered the most important and might be a predictor of productivity. This study intends to examine the impact of emotional intelligence on career development through organizational socialization in commercial banks in Jordan. The current study contributes to the literature by presenting an applied study that links emotional intelligence, organizational socialization, and career development. The population of the current study consisted of 13 banks listed on Amman Stock Exchange in 2021. The sample of the current study consisted of 298 employees. A descriptive and analytical approach was carried out. Furthermore, the study used the analysis of moment structures (Amos) program version 23.0 to test the study hypotheses. The current study came up with a set of results, one of the important that there is a mediation impact of organizational socialization on the relationship between emotional intelligence and career development which is partially consistent with the result of Liao, Zhou, and Yin’s (2022) study that found that organizational socialization improves directly the new employee behavior and, in turn, support the innovation of team performance. The study recommends that commercial banks pay more attention to their employees by motivating and training them