Emotional labor and professional practice in sports medicine and science

Hings, Rebecca F.; Wagstaff, Chris; Thelwell, Richard; Gilmore, Sarah; Anderson, Valerie

doi:10.1111/sms.12941

Cited by 25 publications

(19 citation statements)

References 33 publications

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“…Thankfully, work is emerging to support sport science and medicine educators and trainers in this endeavor. For instance, Hings and colleagues recently observed professional development challenges for practitioners (Hings, Wagstaff, Anderson, Gilmore, & Thelwell, 2018a;Hings, Wagstaff, Thelwell, Gilmore, & Anderson, 2018b), and examined the emotional education-trainingpractice gap in the professional formation of sport psychologists, and provided guidance for individuals at each career stage (Hings, Wagstaff, Anderson, Gilmore, & Thelwell, in press).…”

mentioning

confidence: 99%

A Commentary and Reflections on the Field of Organizational Sport Psychology

Wagstaff

2018

Journal of Applied Sport Psychology

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The articles published in this special issue all significantly extend the knowledge within their respective lines of inquiry. Taken together, they offer a key reference point for future research and application knowledge. In this epilogue, I provide a brief commentary on each article and some reflections on the field of organisational sport psychology. Specifically, I offer three pressing observations of the field relating to: the need for intervention work; the need for greater duty of care; and, the need for practitioner action. It has been a decade since David Fletcher and I concluded our review of the then nascent research on organizational psychology in elite sport by stating: Those governing and managing elite sport have a duty of care to protect and support the mental wellbeing of its employees and members. In addition to these statutory requirements, National Sport Organizations also have an ethical obligation to create performance environments which facilitate individual and group flourishing… It appears that the 'global sporting arms race' has had both positive and negative consequences for those operating in elite sport. A convergence of evidence points to the organisational environment as having the potential to significantly impact on individuals' wellbeing and performance. It also indicates that the climate and culture in elite sport requires careful and informed management in order to optimise individuals' experiences and organisational flourishing. However, the body of knowledge is still in its early stages and restricted.

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confidence: 99%

A Commentary and Reflections on the Field of Organizational Sport Psychology

Wagstaff

2018

Journal of Applied Sport Psychology

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“…The gaps identified both in this paper and previous research (e.g. Arnold & Sarker, 2015;Hings et al, 2018Hings et al, , 2020 suggest there are forms of training which could support and fast track the development of these non-technical skills including; gaining experience and exposure (through volunteering or shadowing), role play or practice with relevant pressure simulation, and having a supervisor and/or mentor to share thought processes, reflect and refine delivery with.…”

Section: Sport Science and Medicine Practitioner (Ssmp)mentioning

confidence: 79%

“…Research into SSMP roles, mostly in the psychology discipline, also emphasise the importance of interpersonal skills and the findings could arguably be extended and relevant to all SSMPs. Hings et al (2018Hings et al ( , 2020 for example suggested there is a level of emotional labour that SSMPs take on in a role; donning a "professional mask" they are required to demonstrate emotional control and manage themselves during interactions in order to build trust, rapport and ultimately relationships and engagement. Whilst Woolway and Harwood (2018) suggested the importance of developing interpersonal qualities, alongside an understanding of how to interact with clients and the positive and negative effects their interactions could have.…”

Section: Importance Of the Interpersonalmentioning

confidence: 99%

Good practice in sport science and medicine support: practitioners’ perspectives on quality, pressure and support

Alfano

Collins

2021

Managing Sport and Leisure

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Purpose/Rationale: Good Practice in Sport Science and Medicine (SSM) delivery is clearly of interest and importance, with both anecdotal insights and developing empirical research focussing on the evaluation of good practice in delivery. Accordingly, to develop deeper understanding of the positive mechanisms of SSM delivery, our aim was to gain longitudinal insight from SMM practitioners (SSMPs) on their experiences of practice in service delivery. This included perceptions on preparation for their roles and the sources of challenge and support experienced in delivery environments. Design/Methodology/Approach:Semi-structured interviews were undertaken over a 6-month period with nine experienced SSMPs, representing six different disciplines. There were three stages of investigation: an induction interview, three longitudinal interviews at 4-6 weekly intervals and a final reflective interview. Data were transcribed and analysed to generate higher order themes. Findings: Results suggest SSMPs perceive a number of challenges to their delivery. The more significant of these were either organisational or interpersonal in nature. However, there were critical forms and sources of support which could aid in navigating the challenges experienced. This suggests both a key role for employment organisations in supporting SSMP delivery and a need for the SSMPs to focus on non-technical, interpersonal skills to support in navigating key challenges. Practical Implications: The more in-depth appreciation of sources of support and challenge has key implications for both the training and ongoing support on offer to SSMP. Research Contribution: Findings offer important and new empirical insight to GP delivery, specifically identifying gaps in training and the role employing organisations have in supporting SSMPs.

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“…Also, research has been done to highlight chronic emotional labor among sports medicine practitioners working in elite sports, the way it manifests in daily practice, how it influences personal and professional outcomes and affects mental health, thereby stressing the need for strong support mechanisms to be implemented for sports medicine practitioners [37]. Similarly, the current pandemic has highlighted reports of vicarious traumatization in general public and health care providers both front line and non-front line.…”

Section: Mental Health Impactmentioning

confidence: 99%