Emotional Labour in Magazine Work

El periodismo científico y el uso de las emociones en las narrativas noticiosas en la era de la posverdad. Un estudio comparativo entre el Reino Unido y la India

“…El hecho de que una gran parte de los periodistas en el mundo anglosajón intenten emular los métodos de las ciencias exactas (Lugo-Ocando y Nguyen, 2017; Ward, 2015) los motiva a desconocer la relevancia de las emociones en la articulación de las narrativas de la noticia (Sillesen, Ip y Uberti, 2015;Soronen, 2017) y, por ende, a desconocer ciertas racionalidades que parecieran ser mucho más relevantes para determinados segmentos de la población que 2 Este rol de "guardianes de la conciencia pública" (Ettema y Glasser, 1998, p. 202), autoasignado por los periodistas mismos, es resultado de la imposición histórica de la racionalidad de la Ilustración como proyecto político. En este sentido, el periodismo moderno es un producto del proyecto político comúnmente denominado de la Ilustración o Época de las Luces (Benchimol, 2015;Christians, 2015).…”

The battle within : a mixed methods exploration into political journalism and role strain

“…As an essential element in sensemaking, emotion also serves as a cue that triggers the sensemaking process (Maitlis et al, 2013;Weick, 1995). Although emotions are understudied in journalism research (Pantti, 2010;Soronen, 2018;Wahl-Jorgensen, 2013), understanding how journalists manage their emotions can further enlighten work in role internalization and role enactment. Applying a sensemaking framework may help further explicate how emotive dissonance and emotional labor factor into a journalist's work routine and inform role enactments.…”

“…Within the journalistic institution, the norm of objectivity is often conceptualized as a fact-based reporting method (Kovach & Rosenstiel, 2014) devoid of emotionality (Bas & Grabe, 2015;Pantti, 2010) and can be considered the root of a journalist's emotive dissonance. Although the conceptual wall between objectivity and emotionality may be crumbling in American journalism, enabling their coexistence (Wahl-Jorgensen, 2013, the two concepts are usually at odds as they pertain to the decisions journalists make while on the job (Pantti, 2010;Soronen, 2018). As journalists cover conflict, such as in the example of Kevin Carter, it is expected that individual feelings of empathy may conflict with the institutional norm of objectivity -thus, resulting in emotive dissonance.…”

“…What is not known is how those journalists made sense of their enacted role or whether their practiced roles contrasted with role conceptions. Other studies into emotionality and journalistic routines have focused on television (Pantti, 2010) and magazine (Soronen, 2018) platforms. Pantti (2010) found that although journalists acknowledged the prevalence and importance of emotion in television news, they rejected the idea that they, themselves, were a locus of emotion.…”

“…In ethnographic research at a Finnish fashion magazine, Soronen (2018) found that emotional labor was necessary at three levels: (1) in relation to its ideal audience, (2) in relation to collaboration, and (3) in relation to the subjects' identity as a professional in the magazine field. In her study, emotion was a positive stimulant that enabled editors to better relate to their model readers, facilitated organizational processes, and enabled better teamwork.…”