Emotions and Attitudes of Older Adults Toward Robots of Different Appearances and in Different Situations

Lehmann, Stephanie; Ruf, Esther; Misoch, Sabina

doi:10.1007/978-3-030-70807-8_2

Cited by 9 publications

(9 citation statements)

References 81 publications

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“…Most of the included articles involved quantitative data collection methods using various constructs and questionnaires. e acceptance of SARs was primarily assessed by constructing technology acceptance models to compile questionnaires [12,14,18,22,23,25,26,29,31,37,40,42,45,47]. Furthermore, self-developed questionnaires were also used [19,20,27,41,43,46].…”

Section: Discussionmentioning

confidence: 99%

“…According to Lehmann et al, technology acceptance was dealt with in di erent models. However, most of these models only focused on cognitive and social factors of technology acceptance, and little attention has been given to emotions of older adults towards SARs [42]. Robots that support everyday activities can trigger human emotions, such as "fear," "emotional involvement," and "potential threat."…”

Section: Technology Acceptance Eory Modelsmentioning

confidence: 99%

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Technology Acceptance in Socially Assistive Robots: Scoping Review of Models, Measurement, and Influencing Factors

Liu

2022

Journal of Healthcare Engineering

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Objectives. We summarized technology acceptance and the influencing factors of elderly people toward socially assistive robots (SARs). Methods. A scoping review whereby a literature search was conducted in Embase, Cochrane, Scopus, PubMed, and Web of Science databases (2006–2021) to retrieve studies. No restrictions on study methodology were imposed. Results. Out of the 1187 retrieved papers, 35 studies were finally included in the study. The articles covered various aspects, including general attitudes towards using SARs, technology acceptance theory models, and factors associated with technology acceptance. Twelve studies reported a positive attitude towards SARs. Three explicit theoretical frameworks were reported. Studies involving the elderly reported three themes that influence attitudes towards SARs: individual characteristics, concerns/problems regarding robots, and social factors. Conclusions. This review elucidates on the suitability of theory-based framework as applied to acceptance of SARs. We found that research on technology acceptance with regard to SARs is still in the developmental stages, and further studies of assessment tools for SARs are required. It is also essential to consider the factors that influence the acceptance of SARs by older people to ensure that they meet the end goal requirements of the user.

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Section: Discussionmentioning

confidence: 99%

Section: Technology Acceptance Eory Modelsmentioning

confidence: 99%

Technology Acceptance in Socially Assistive Robots: Scoping Review of Models, Measurement, and Influencing Factors

Liu

2022

Journal of Healthcare Engineering

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“…Die äussere Gestalt eines Roboters hat grossen Einfluss auf dessen Akzeptanz (Lehmann et al 2021;Hosseini et al 2017). Für den Einsatz bei älteren Personen werden SAR zur Interaktionsanregung vor allem mit einem tierähnlichen Aussehen (zoomorph) oder einem menschenähnlichen Aussehen (humanoid) konstruiert.…”

Section: Sozial Assistive Roboter (Sar)unclassified

Emotionale Reaktionen älterer Menschen gegenüber Sozial Assistiven Robotern

2022

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ZusammenfassungDieser Beitrag der Zeitschrift Gruppe. Interaktion. Organisation. (GIO) beschreibt unterschiedliche emotionale Reaktionen älterer Personen auf in verschiedenen Settings eingesetzte Sozial Assistive Roboter (SAR). In Folge des demographischen Wandels gibt es zunehmend mehr Personen in hohem Lebensalter, welche zuhause oder in Institutionen Unterstützung benötigen. Der Einsatz von Robotern zur Unterstützung wird als eine Möglichkeit gesehen, den gesellschaftlichen Herausforderungen zu begegnen. Gerade SAR werden zunehmend für ältere Personen erprobt und eingesetzt. Systematische Reviews zeigen das positive Potenzial von SAR auf ältere Menschen hinsichtlich (sozial-)psychologischer und physiologischer Parameter, gleichzeitig hat der Einsatz von SAR bei älteren Menschen eine intensive ethische Diskussion ausgelöst. Emotionen von Nutzenden gegenüber Robotern stehen dabei im Fokus, da diese einen wichtigen Aspekt der Akzeptanz und Wirkung darstellen. Dabei werden vor allem Fragen, die mit einer emotionalen Bindung an den Roboter zusammenhängen, kritisch diskutiert. Das Institut für Altersforschung (IAF) der Ostschweizer Fachhochschule (OST) hat im Rahmen von Feldtestungen mit unterschiedlichen SAR bei unterschiedlichen Personengruppen und Einsatzbereichen geforscht. Im Rahmen einer Sekundäranalyse wurden eine Bandbreite emotionaler Reaktionen bis hin zu Bindungen der verschiedenen Nutzergruppen registriert. Es konnte gezeigt werden, dass sozio-emotionale Bedürfnisse von Nutzenden durch den SAR gestillt werden können, und es zu Ablehnung kommen kann, wenn diesen nicht Rechnung getragen wird. Emotionale Bindungen sind jedoch differenziert zu betrachten, da der Einsatz von SAR, gerade bei vulnerablen Personen, trotz funktionaler Bindung auch neu induzierte negative Gefühle hervorrufen kann. Beim Einsatz von SAR in der Praxis es ist wichtig, alle Emotionen der Nutzenden gegenüber SAR frühzeitig zu erheben und im Hinblick auf mögliche unterwünschte Wirkungen wie (zu) starkem emotionalen Attachment zu beurteilen. Die dargestellten explorativen Studien ermöglichen es, exemplarische Einsatzfelder mit positivem Potential zu definieren, aber auch ethisch problematische Situationen zu beschreiben, um diese in Zukunft vermeiden zu können.

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“…However, the acceptance of socially assistive robots varies among older adults worldwide, with negative to positive acceptance of socially assistive robots (Dosso et al, 2022;Dudek et al, 2020), and there have been no consistent findings regarding the acceptance of socially assistive robots and their influencing factors (Lehmann et al, 2020;Louie et al, 2014). Most studies have been conducted in a single country or region, with a single study context and cultural background, without considering the specificity of each country's medical situation (Chiu et al, 2021;Ezer et al, 2009).…”

Section: Introductionmentioning

confidence: 99%

Technology Acceptance of Socially Assistive Robots Among Older Adults and the Factors Influencing It: A Meta-Analysis

Luo,

Yuan,

Mao

et al. 2023

J Appl Gerontol

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The purpose of this study was to deeply understand older adults’ acceptance of socially assistive robots and their influencing factors and to compare the strength of the correlation between each influencing factor variable and the acceptance. The literature search was performed in five databases from their inception to January 17, 2023. The meta-analysis was performed using Review Manager 5.4 and Stata 16.0 software. Thirteen papers were included in this study. The mean value of acceptability after using the inverse variance method was 3.68. Education level is strongly related to technology acceptance; perceived ease of use, perceived usefulness, technology experience, technology attitude, perceived hedonism, and convenience are moderately related; anxiety is only weakly related.

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Emotions and Attitudes of Older Adults Toward Robots of Different Appearances and in Different Situations

Cited by 9 publications

References 81 publications

Technology Acceptance in Socially Assistive Robots: Scoping Review of Models, Measurement, and Influencing Factors

Technology Acceptance in Socially Assistive Robots: Scoping Review of Models, Measurement, and Influencing Factors

Emotionale Reaktionen älterer Menschen gegenüber Sozial Assistiven Robotern

Technology Acceptance of Socially Assistive Robots Among Older Adults and the Factors Influencing It: A Meta-Analysis

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