Empathy Ability, Communication Ability, and Nursing Performance of Registered Nurses and Nursing Assistants in Long-term Care Hospitals

Jeong, Sun Jin; Kim, Kye Ha

doi:10.11111/jkana.2017.23.3.249

Cited by 12 publications

(10 citation statements)

References 19 publications

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“…The results of the present study partially support hypothesis 1, in which a greater seniority is associated with a greater emotional competence. This association is only observed in emotional attention and standing in patients’ shoes, as indicated in previous studies 2 . Likewise, hypothesis 2 is also partially supported by our results, since the affective dimension (ACO) is negatively related with perspective-taking (ACO), and positively with standing in patients’ shoes, but compassionate care is not negatively related, as expected.…”

Section: Discussionsupporting

confidence: 92%

“…Interpersonal communication between nurse practitioner and patient is an essential part of health care 1 . The ability to communicate helps in the adherence to treatment and can increase the effectiveness of treatments in primary care 2 . It can also contribute to reducing the emotional distress associated with different diseases 3 , increase disease control, reduce anxiety, improve treatment follow-up, generate realistic expectations, contribute to patient safety, promote self-care and participation 4 , and even prevent malpractice complaints and suits 5 .…”

Section: Introductionmentioning

confidence: 99%

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Impact of work aspects on communication, emotional intelligence and empathy in nursing

Giménez-Espert

Prado-Gascó

Valero‐Moreno

2019

Rev. Latino-Am. Enfermagem

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Objective:to assess the impact of the type of contract and seniority of nursing staff on their attitudes towards communication, emotional intelligence and empathy. Methods:the instruments measuring attitudes towards communication, empathy and emotional intelligence. The study sample was composed of 450 nurses from 7 hospitals. To explore the effect of the variables studied, one-factor ANOVA test, Pearson correlations and hierarchical multiple linear regression models were performed according to the type of contract. Results:there are statistically significant differences between the variables studied according to the type of contract. More specifically, the nursing staff with permanent contract showed higher scores in the cognitive dimension of the scale attitudes towards communication. Likewise, the highest correlations were found among the dimensions of attitudes towards communication in all the groups. At the same time, seniority was positively related to emotional intelligence in the interim and negatively related to empathy in the permanent contract. Finally, regarding the regression models, it was observed that the perspective taken is the main predictor of each dimension of attitudes towards communication in all the groups, regardless of the type of contract. Conclusion:positive working conditions (job security, permanent contract and seniority) have been found to influence the communication skills in the patient-nurse relationship.

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Section: Discussionsupporting

confidence: 92%

Section: Introductionmentioning

confidence: 99%

Impact of work aspects on communication, emotional intelligence and empathy in nursing

Giménez-Espert

Prado-Gascó

Valero‐Moreno

2019

Rev. Latino-Am. Enfermagem

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“…We believe that differences between genders may be more meaningful in studies conducted with larger groups with different classes. Jeong et al (2017) investigated the effects of communication skills on nurses' performances and stated that the performance of nurses with good communication skills was better. In our study, there was no significant difference between the communication skills between the groups.…”

Section: Discussionmentioning

confidence: 99%

The Effect of Creative Drama on Empathic Tendencies, Communication Skills and Critical Thinking of Physiotherapy Students

Çınar

Dinler

Yakut

2019

CBUP

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The empathic tendency, communication skills, and critical thinking are the professional attitude behaviors that should be in a physiotherapist. The study was planned to investigate the effects of creative drama on empathic tendencies, communication skills and critical thinking of physiotherapy students. This study was carried out in Hasan Kalyoncu University, Faculty of Health Sciences, Department of Physiotherapy and Rehabilitation between October 2017 and December 2018. 75 freshman physiotherapy students (44 women, 31 men) were included in the study. According to the results obtained from the study; there was no significant difference between empathic tendencies, communication skills and critical thinking skills of individuals in both groups (p> 0.05). When the creative drama group was compared in terms of gender, there was no significant difference between individuals' empathic tendencies, communication skills and critical thinking skills (p> 0.05). Similarly, when the control group was compared in terms of gender, there was no significant difference between individuals' empathic tendencies, communication skills and critical thinking skills (p> 0.05). We think that this study is a preliminary study on empathic tendencies, communication skills, and critical thinking skills of physiotherapy students. Parameters such as gender, different years of education, and welfare levels can affect empathic tendency, communication skills, and critical thinking skills. There are limited studies in the literature investigating the effectiveness of creative drama in the field of health. Therefore, this work can give an idea for subsequent studies. The studies that are conducted with more patients and which are multi-centered should be done. UDC Classification: 615.8,

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“…Patients have stated that they experience an increase in the satisfaction and trust in the treatment if they feel respected and gain an understanding of their health status and treatment process through sufficient conversations and clarifications [7]; consequently, this significantly impacts nursing performance [8]. Effective communication in particular increase the quality of nursing service by enabling the formation of a therapeutic relationship with the patient [9].…”

Section: Introduction 1backgroundmentioning

confidence: 99%

Effects of Nurse-Led Intervention Programs Based on Goal Attainment Theory: A Systematic Review and Meta-Analysis

Park

2021

Healthcare

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This study aimed to evaluate the effects of the goal attainment theory-based nurse-led intervention programs using a systematic review and meta-analysis. Randomized and non-randomized controlled trials, published from January 2001 to December 2020, were examined using four international databases and four domestic databases. The search, selection, and coding were performed independently by two researchers. R version 4.0.3 and Review Manager (version 5.3) were employed for meta-analysis and quality assessment, respectively. Of the 7529 articles retrieved, 18 were selected for analysis. The random overall effect size of the programs was 0.77 (95% CI = 0.61–0.94). Effect size by dependent variables were 2.36 (95% CI = 0.91–3.82), 1.25 (95% CI = 0.66–1.83), 0.83 (95% CI = 0.55–1.10), 0.64 (95% CI = 0.39–0.89), and 0.58 (95% CI = 0.30–0.85) for interpersonal, cognitive, health behavior, psychological, and indicators of physical health, respectively. Effect size by independent variables were 1.25 (95% CI = 0.86–1.64), 0.76 (95% CI = 0.48–1.03), 0.72 (95% CI = 0.37–1.06), 0.35 (95% CI = 0.21–0.49), and 1.35 (95% CI = −0.15–2.85) for prevention, health promotion, counseling and education, goal-setting and health contract, and parent participation programs, respectively. The effect size by control variables was 1.72 (95% CI = 0.88–2.56) at age ≤17, 0.85 (95% CI = 0.54–1.15) at time (min) 61–90, 1.04 (95% CI = 0.76–1.32) at sessions seven to eight, and 0.93 (95% CI = 0.66–1.19) at duration (weeks) five to eight. Thus, these programs were effective in improving various health aspects. Additionally, they can be recommended in various settings. Because efficacy is also influenced by control variables, considering treatment designs based on intervention characteristics and methodological approaches is warranted.

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Empathy Ability, Communication Ability, and Nursing Performance of Registered Nurses and Nursing Assistants in Long-term Care Hospitals

Cited by 12 publications

References 19 publications

Impact of work aspects on communication, emotional intelligence and empathy in nursing

Impact of work aspects on communication, emotional intelligence and empathy in nursing

The Effect of Creative Drama on Empathic Tendencies, Communication Skills and Critical Thinking of Physiotherapy Students

Effects of Nurse-Led Intervention Programs Based on Goal Attainment Theory: A Systematic Review and Meta-Analysis

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