Empathy @ design research: a phenomenological study on young people experiencing participatory design for social inclusion

Ho, Denny K.L.; Ma, Jie; Lee, Yanki

doi:10.1080/15710882.2011.609893

Cited by 45 publications

(27 citation statements)

References 22 publications

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“…For traditional HCD, users are treated as either the object or the context of design, and then absorbed into the design process as the passive information carriers for designers to dig out opportunities, collecting data, recruiting feedback to evaluate the proposed solution prototypes [7]. In vivid contract, participatory design emphasizes the need to rethink the roles of the participants, especially those who are known as users and to include users as active actors of design [8,9].…”

Section: Anthropocentric Worldview Vs Sustainabilitymentioning

confidence: 99%

When Human-Centered Design Meets Social Innovation: The Idea of Meaning Making Revisited

2015

Lecture Notes in Computer Science

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Abstract. Facing the challenges of sustainability, while design is seeking to play an important role in social innovation, human-centered design (HCD)-one of the most important philosophies of design-somehow appears to be fading out of the major research agenda. Based on a review of the limitations of HCD, this paper looks into the capability of the theoretical underpinning of HCD to support its potential development in social innovation from two aspects: (1) the connection between human-centeredness and the social dimension; (2) emancipating HCD from the asserted limitation of its role in innovation. The phenomenological perspective is used to support and broaden the worldview of HCD. Built upon this, the idea of meaning making is revisited to account for both questions. In addition, a preliminary framework of meaning making is proposed as a HCD tool that aims to facilitate the complex interaction in social innovation. It is argued that design as meaning making with a combined interest in exploring human experience will open up new opportunities for HCD.

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Section: Anthropocentric Worldview Vs Sustainabilitymentioning

confidence: 99%

When Human-Centered Design Meets Social Innovation: The Idea of Meaning Making Revisited

2015

Lecture Notes in Computer Science

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“…Given that empathy is such a crucial element in design and various other disciplines, extant research in design (Ho, Ma & Lee, 2011;Hess & Fila, 2016;Smeenk, Sturm & Eggen 2018) and higher education (Ashworth & Lucas, 2000;McAllister & Irvine, 2002;Killick, 2012) has explored empathy from diverse perspectives. Especially in design, considerable amount of scholarly attention has been devoted to understanding our users and stakeholders to frame the problems we aim to solve (Brown, 2008;Dorst, 2011).…”

Section: Design Literacy As Spatio-temporal Transcendencementioning

confidence: 99%

Developing design literacy for social agency

Lehtonen¹,

Chew²

2019

Conference proceedings of ADIM

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Preparing a workforce that is well-equipped with the skills and knowledge to navigate the complexities of our global human society is a key responsibility of design and higher education. Extant research has advocated design as one of the essential skills to master in the future, and this design literacy has been claimed to be a critical factor in creating innovations and new solutions towards transforming our societies. To explore how non-designers become more design literate, in this paper we present findings from a study looking at how multidisciplinary student teams develop their design literacy in an action-oriented course setting. Based on our initial analysis, blending the boundaries between universities and the surrounding society positively contributes towards developing design literacy. This, in turn, has pedagogical implications as well as increases our understanding on how design travels to other disciplinary domains.

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“…The course presentation moved from formal lectures and interactive sessions with course facilitators and a community member to develop participants' skills in relation to social research practice to working in an immersed manner with community members. Key to the UFISA course was the experiential-oriented approach [23], which allowed students' to immerse within a particular community context. The course was structured around the design process, using phases similar to that of the Double Diamond model by the British Design Council (2013):…”

Section: South African Case Studymentioning

confidence: 99%

Service Design With Communities in Africa: The Case of Ufisa

Miettinen¹,

Preez²,

Dugteren³

et al. 2016

INTED2016 Proceedings

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The goal of this study was to investigate how service design can be utilised in the community centred design in Africa and what type of service design processes could benefit local communities when developing innovative services and applications? The paper argues that service design and community centred design have a similar ethos. Service design can be utilised to include community members and stakeholders in the community centred development process. This makes service design a practical and participatory development tool in the African context. The study was focused on the case studies of the User-centred design for Innovative Services and Applications (UFISA) project that was developed around an important multidisciplinary area of education, technical and societal development and user-centred design of information and communication services for the communities in Africa. The research data was collected during two UFISA intensive courses where service design methods were implemented. The two community development cases were in South Africa (2013) and Botswana (2014). The findings show that community centered design and service design can contribute to the empowerment and sustainable development of the local communities.

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Empathy @ design research: a phenomenological study on young people experiencing participatory design for social inclusion

Cited by 45 publications

References 22 publications

When Human-Centered Design Meets Social Innovation: The Idea of Meaning Making Revisited

When Human-Centered Design Meets Social Innovation: The Idea of Meaning Making Revisited

Developing design literacy for social agency

Service Design With Communities in Africa: The Case of Ufisa

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