Empathy in the nurse–patient relationship in geriatric care: An integrative review

Teófilo, Tiago José Silveira; Veras, Rafaella Felix Serafim; Silva, Valkênia Alves; Cunha, Nilza Maria; Oliveira, Jacira dos Santos; Vasconcelos, Selene Cordeiro

doi:10.1177/0969733018787228

Cited by 43 publications

(30 citation statements)

References 37 publications

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“…Results supported that empathic health professionals perceive less stress. This finding was consistent with those of other studies, contributing to the pool of evidence about the relationship between empathy and occupational stress (Teofilo et al 2018;Wahjudi et al 2019). As a key element in the healthcare setting and therapeutic relationships, empathy with their patients could help nurses understand their patients' behaviour from their perspective, and empathy has been proven to be beneficial in promoting treatment adherence and patient satisfaction and buffering against conflicts between patients and professionals (Aydin et al 2017).…”

Section: Discussionsupporting

confidence: 90%

“…This finding was consistent with those of other studies, contributing to the pool of evidence about the relationship between empathy and occupational stress (Teofilo et al . 2018; Wahjudi et al . 2019).…”

Section: Discussionmentioning

confidence: 99%

“…Empathy is a key element in care and therapeutic relationships between patients and health professionals (Teofilo et al . 2018; Yu & Kirk 2009). In clinical settings, the empathy of nurses is fundamental to comprehending patients’ concerns and feelings (Hojat & LaNoue 2014).…”

Section: Introductionmentioning

confidence: 99%

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Does workplace violence, empathy, and communication influence occupational stress among mental health nurses?

Yao

Shao

Wang

et al. 2020

Int J Mental Health Nurs

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Workplace violence is a major cause of occupational stress among mental health nurses, particularly those working in acute care. This study investigated the occurrence of occupational stress among mental health nurses in psychiatric hospitals and explored whether workplace violence, empathy, and communication skills influenced occupational stress levels in this population. A socio‐demographic questionnaire and the Chinese Nursing Work Stress Scale, Workplace Violence Scale, Jefferson Scale of Empathy – Health Professions version, and Nurses’ Clinic Communication Competence Scale were administered to 539 mental health nurses from three top‐grade tertiary research hospitals in the Beijing–Tianjin–Hebei region. The analysis revealed a high level of job stress (3.06 ± 0.69) and a moderate prevalence of workplace violence (6.21 ± 2.94) existed among participants when compared with among other nurses. Meanwhile, participants’ empathy (114.78 ± 15.99) and communication (4.31 ± 0.60) abilities were similar to or higher than those of other nursing populations. Mental health nurses with varying years of practice experience distinct levels of job stress. A linear regression analysis revealed that, while practice years (β = 0.104; P < 0.05) and workplace violence (β = 0.264; P < 0.01) aggravated occupational stress levels, empathy (β = −0.147; P < 0.01) facilitated reductions in stress. Results suggest that reducing workplace violence and improving empathy in therapeutic relationships can limit the pervasiveness of occupational stress among mental health nurses. Having both psychological support and organizational support after a violent incident is essential, and the importance of professional education should be stressed.

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Section: Discussionsupporting

confidence: 90%

Section: Discussionmentioning

confidence: 99%

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Does workplace violence, empathy, and communication influence occupational stress among mental health nurses?

Yao

Shao

Wang

et al. 2020

Int J Mental Health Nurs

View full text Add to dashboard Cite

show abstract

“…Empathy is an important interpersonal skill for health professionals, and a vital component of a successful health practitioner‐patient relationship (Derksen, Bensing, & Lagro‐Janssen, 2013; Teófilo et al, 2018). The importance of empathy in the context of healthcare has been established in multiple studies.…”

Section: Introductionmentioning

confidence: 99%

Empathy in Japanese paramedicine students: A cross‐sectional study

Beovich

Williams

2020

Nursing & Health Sciences

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Empathy is an important characteristic for healthcare students and professionals that may improve the quality of healthcare interactions. Empathy has predominantly been studied within medicine, but also among various allied health personnel. Within paramedicine, empathy has previously been examined internationally, but not within Japan. This study used a descriptive, cross-sectional methodology which aimed to examine self-reported empathy in Japanese paramedic students using the Jefferson Scale of Empathy, and compare results with similar international cohorts. Empathy levels in the Japanese cohort were higher among females compared to males. In addition, there was a decrease in empathy with each subsequent year of the paramedic program, and a general decrease as age increased. This contrasts with comparable Australian cohorts which demonstrate no significant change in empathy levels during the undergraduate program. Empathy levels measured in the Japanese paramedic cohort were generally lower than for Australian cohorts. The reasons for the differences are unclear at present and thus further research in this area is required to fully determine and describe the contributing factors.

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“…Empathy is a complex human experience that involves the subjective intersection of different individuals. In the context of general medicine care in the geriatric setting, the bene its of empathetic relationships are directly related to the quality of the practice [17].…”

Section: Empathymentioning

confidence: 99%

Psychological phenomena in the doctor- Elderly patient relationship

Turabián¹

2020

Arch Psychiatr Ment Health

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The doctor-patient communication and the aging of the patients attended by the general practitioner are two important concepts that constantly impact medical consultations. This article raises some refl ections and conceptualizations about the main psychological phenomena that have a special importance in the doctor-elderly patient communication and relationship: 1) Stereotypes and prejudices; 2) Regression; 3) Transference, countertransference and resistance; 4) Rapport; 5) Empathy; and 6) Paternalism. The GP must be alert about what affecting the communication with the old man and he should put the means to get a warm relationship. Consequently, to achieve effective communication with an older adult: The GP have to take it easy; to be patient; avoiding stereotypes and prejudices; allowing the patient to establish a benign regressive relationship, until if it is possible due to the biopsychosocial context of the elderly patient, he can begin the non-regressive relationship again; recognizing fact of transference, which put the doctor in another place, is inevitable, but taking into account that it greatly affects his relationship with the patients; avoiding countertransference; considering that the therapeutic alliance or rapport is particularly fragile in elderly patients with chronic diseases; giving greater importance to empathy; knowing that the elderly patient frequently accepts the authority of the doctor, but avoiding falling into an iatrogenic paternalism; and smile. been labelled sociophysiology. This process can in luence the health of both parties in the doctor-patient relationship, and may be relevant to third parties [2]. Communication between the patient and doctor is extremely important, especially for the treatment of patients with chronic diseases [3]. In the elderly there is often multimorbidity: osteoarthritis, arterial hypertension, cardiovascular disease, depression, COPD, loss of visual and auditory capacity, falls and immobility, osteoporosis, dementia, delirium, urinary incontinence, etc., and 20% of them are patients with disabilities. Further, multimorbidity implies polypharmacy, with an average of 4.5 drugs prescribed by the doctor to the older patient. To all this must be added that with aging increases the risk of developing CNS disorders and there may be a cerebral de icit associated with psychological symptoms that re lects psychiatric disturbances. In addition, the elderly may present with Alzheimer's disease, vascular dementia, alcoholic dementia, brain neoplasia, or cranioencephalic trauma, all of which have serious implications for doctor-patient communication [4,5]. The characteristics of the doctor-patient relationship and communication are different in the presence of an elderly Psychological phenomena in the doctor-Elderly patient relationship

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Empathy in the nurse–patient relationship in geriatric care: An integrative review

Cited by 43 publications

References 37 publications

Does workplace violence, empathy, and communication influence occupational stress among mental health nurses?

Does workplace violence, empathy, and communication influence occupational stress among mental health nurses?

Empathy in Japanese paramedicine students: A cross‐sectional study

Psychological phenomena in the doctor- Elderly patient relationship

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