2018
DOI: 10.1002/csr.1640
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Employee attitudes towards corporate social responsibility: a study on gender, age and educational level differences

Abstract: Previous studies show that individual characteristics can influence stakeholder attitudes towards corporate social responsibility (CSR). This study analyses employee attitudes such as CSR demandingness, trust and satisfaction, to determine whether they vary according to differences in gender, age, and educational level. The analysis was carried out by surveying 153 employees of 11 Italian banks, and by performing a content analysis of the banks' sustainability reports. The Italian banking sector was chosen bec… Show more

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Cited by 61 publications
(55 citation statements)
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“…First, studies about loyalty have moved to occupy a highlighted position as a research driver in this terrain, with a high volume of scientific production [9,14,[58][59][60][61][62][63][64][65][66][67][68][69][70][71][72][73][74][75]. Together with clients, employees have been added as another relevant stakeholder, and one for whom sustainable banking also has effects [76][77][78][79]. In the line of CSR performance, which is more central in this second period, one finds a large quantity of studies that border the relationship between surrender of corporate social responsibility and financial performance [6,[80][81][82][83][84][85][86][87][88][89][90][91][92].…”
Section: Discussionmentioning
confidence: 99%
“…First, studies about loyalty have moved to occupy a highlighted position as a research driver in this terrain, with a high volume of scientific production [9,14,[58][59][60][61][62][63][64][65][66][67][68][69][70][71][72][73][74][75]. Together with clients, employees have been added as another relevant stakeholder, and one for whom sustainable banking also has effects [76][77][78][79]. In the line of CSR performance, which is more central in this second period, one finds a large quantity of studies that border the relationship between surrender of corporate social responsibility and financial performance [6,[80][81][82][83][84][85][86][87][88][89][90][91][92].…”
Section: Discussionmentioning
confidence: 99%
“…Conversely, Cucari et al (2018) show that gender diversity on boards is negatively correlated with CSR disclosure, and Khan (2010) does not find any significant effect. However, the general opinion in the literature is that women demand higher levels of sustainability (Calabrese, Costa, & Rosati, 2016;Lämsä, Vehkaperä, Puttonen, & Pesonen, 2008;Rosati, Costa, Calabrese, & Pedersen, 2018) and are more prone to use moral reasoning and to behave ethically, especially in situations where behavior is not delineated by any clear organizational policy (Smith & Rogers, 2000). Therefore, we posit that H 3a .…”
Section: Corporate Governance Attributesmentioning
confidence: 99%
“…Therefore, it is reasonable to consider that women are expected to exert an important influence on a company's CSR performance. Moreover, masculine culture has been found to have a negative impact on CSR practices (Kucharska & Kowalczyk, ), and male employees are more satisfied with CSR performance than their female counterparts (Rosati, Costa, Calabrese, & Pedersen, ).…”
Section: Literature Review and Research Hypothesesmentioning
confidence: 99%