Employee performance analysis of Paul Bakery Restaurant in Jakarta during the COVID-19 pandemic by measuring leadership, motivation and compensation through job satisfaction

Abstract

The purpose of this study is to analyze the influence of leadership, compensation and motivation, by using job satisfaction as an intervening variable, on employee performance during a crisis in the context of a company in the restaurant service sector. A tiered linear regression with two models was used: Model 1 analyzed the influence of leadership, compensation and motivation on job satisfaction while Model 2 explored the impact of leadership, compensation, motivation and job satisfaction on performance. The results showed that leadership, compensation, and motivation, simultaneously and partially, had a significant effect on job satisfaction. While together they had a substantial impact on performance, but only partially on leadership and compensation do not affect performance. There is however an indirect effect of leadership and compensation variables on performance through job satisfaction. In comparison, the motivation variable does not affect either directly or indirectly

The Influence of Compensation, Person Job Fit, Non-Physical Work Environment on Job Satisfaction through Work Motivation

“…Compensation also has a positive and significant effect on Job Satisfaction at JRP, which means that increasing or better Compensation at JRP will increase employee satisfaction. The results of this study are in line with research conducted by (Anshori & Nurwulandari, 2021) and (Budiono, 2022) which concluded that there is a positive and significant relationship between compensation and job satisfaction. So that compensation plays an important role in increasing employee satisfaction.…”

“…According to (Indrasari et al, 2019) compensation factors include salary, benefits, bonuses, commissions, training, authority, responsibility, recognition of performance and a supportive work environment. Based on previous research conducted by (Anshori & Nurwulandari, 2021) and (Budiono, 2022) there is a positive and significant relationship between compensation and job satisfaction. However, the results of research conducted by (Efendi & Yusuf, 2021) found different conclusions, which showed positive results and an insignificant relationship between compensation and job satisfaction.…”

Does Job Satisfaction Affect Work Environment, Leadership, and Organizational Culture with Motivation as a Mediator ?

“…The results of the Organization's adaptation to the situations and conditions can produce employee satisfaction who perceives that under these conditions, they can still carry out their activities in running the Organization so that their lives can survive in times of crisis. Motivation significantly influences Job Satisfaction (Alrawahi et al, 2020;Budiono, 2022). People motivated to carry out activities can give their best to get the expected results.…”

Organisational Commitment Influenced by Motivation and Training with Job Satisfaction and Performance as Mediator

“…However, few companies can operate normally, both in terms of technical and revenue, as before the pandemic. Companies need to think of various ways so that the company's condition can be like before the crisis occurred (Budiono, 2022). Organisations in the food and beverage service industry, such as Starbucks coffee in Indonesia, especially Region VII, also experience similar things.…”