Employee’s participation in decision making and workers commitment in selected telecommunication organizations in the Niger-Delta

Abstract

This study was set up to examine the place of employee’s involvement in decision making on worker’s performance in telecommunication industry in the Niger Delta. The study was carried out using a sample of 329 respondents which cut across MTN, GLO and Airtel telecommunication companies operating in the Niger Delta Region Nigeria. The study adopted the use of questionnaire as the tool for data collection and descriptive statistics in the analysis of the data collected. The result of the study showed that participation in decision making has a nexus with employee commitment to organizational goals. Workers participation in decision making will besides committing them to organizational goals also enhance their productivity, employees in the telecommunication organizations in Niger Delta Region do not participate in the decision making of their organizations and that participation in the decision making of their organization will enhance their commitment to their organization. The study also found that worker’s participation in decision making will enhance a good work environment in the telecommunication organizations in Niger Delta and that subordinates will put in their best if they contribute to the decision that concern their operation. The study therefore recommends that the telecommunication organizations should make employees participation in decision making as part of their company policy as this will enhance commitment, productivity and satisfaction as well as create a friendly working environment.