Employee satisfaction with the built environment of a software development company

Abstract

Purpose The raised competitiveness among technology companies, especially for being able to work with markets physically distant from their final consumer, makes it important to know the employee’s perception about the built environment since the physical workspaces influence productivity. This paper aims to analyze the attributes and dimensions of the built environment of a development software company that most impact the employee’s satisfaction through their perception. It allows the company to identify the strengths and weaknesses of the built environment, enhancing the employee’s satisfaction, productivity and, consequently, the company revenues. Design/methodology/approach This research applied a survey by the drop off method and analyzed data through confirmatory factor analysis and multiple linear regression. Therefore, these methods explain how the attributes behave in each theoretical dimension and evaluate the relation between the dependent and independent dimensions. Findings The theoretical result of this research concerns the employee’s satisfaction with the built environment of a software development company. Overall, employee satisfaction is related to the dimensions of functionality, appearance and personal relationships, not being significant aspects of configuration. On the other hand, the employee’s overall satisfaction with the built environment is related to the functional dimension. Research limitations/implications This research limitation is related to the size of the sample, which is a pre-determined and fixed population: all the company’s employees. Originality/value Perceived quality applied to a work environment of a software development company.

Development of design quality indicators for public school facilities

“…These set of indicators pertain to the safety and protection of occupants from accidents, as well as their overall health and security (Preiser et al , 2015). Particularly, acoustic, thermal and visual discomfort, affects building users just like bad air quality (da Silva et al , 2021b). A summarized description of the major performance elements in this category is presented in the following sections:…”

“…2.3.12 Spatial configuration. This refers to the size and dimensions of the physical spaces available (da Silva et al, 2021b). The design of a school building requires planning the arrangement of classrooms, the width of the corridors, the suitability of the furniture for classrooms, offices, laboratories, fixtures for washrooms and toilets, with due consideration for usability, utility and accessibility (Duthilleul et al, 2018).…”

“…2.4.2 Indoor and outdoor appearance. The appearance of a building is centered on the relationship between building users and the usage/operation of the building (da Silva et al, 2021b). It is esthetically evaluated in terms of color, light and furniture.…”