Employees’ Social Self-Efficacy and Work Outcomes: Testing the Mediating Role of Social Status

Abstract

This study examined the beneficial role of social self-efficacy (SSE) in relation to the important workplace outcomes of job satisfaction and task performance. We proposed and tested a model in which social status functioned as a mediator of the above relationships. Participants were 172 employees from diverse industries in China, who self-reported their SSE and job satisfaction. Each participant had three coworkers who provided peer ratings of his or her social status and task performance. Results based on structural equation modeling indicated that SSE positively related to social status, which in turn positively related to both job satisfaction and task performance. Consistent with our prediction, social status was found to mediate the above relationships. Implications for career development practices were discussed.

Technostress Creators and Job Performance Among Frontliners: Theorizing the Moderating Role of Self-Efficacy

“…Furthermore, it provides an in-depth understanding of the role of CSE in the technostress phenomenon by suggesting that this role is more complicated than the simple, direct impact of CSE on TSC would suggest. Besides, the call for additional research about SSE in organizational settings is ongoing ( Luo et al, 2019 ). This research is one of few to introduce SSE within the technostress literature and adds to the emerging evidence that SSE is a highly relevant variable in organizational settings.…”

“…Fan et al (2013) extended the SSE construct to the workplace settings and confirmed that it predicted political skills, organizational citizenship behavior, organizational self-esteem, and affective well-being. Later on, Luo et al (2019) moved beyond Fan et al’s (2013) study and empirically established the variable social status as a mediator between SSE and employee outcomes, namely, job satisfaction and peer-rated task performance.…”

“…However, people who frequently use technology internalize an aspiration to conquer the system more than developing human relationships and experiencing enjoyment ( Brod, 1984 ). Among the various research concerning different social effectiveness constructs, SSE has been recognized as particularly important for the dimensions of an individual’s career success that necessitate social interaction ( Luo et al, 2019 ).…”

“…Social self-efficacy has been conceptualized as an essential antecedent of job performance’s social component ( Fan et al, 2013 ). Personnel with high SSE beliefs yield generally positive outcomes within social interaction tasks ( Luo et al, 2019 ). Nonetheless, research about the effect of individual’s SSE in the workplace are scarce, given that most of them have been conducted on children’s and adolescent’s SSE.…”

“…Consequently, they can bounce back and adjust to a new situation faster than others. Such positive attributes may generate advanced levels of achievement ( Luo et al, 2019 ).…”