Empowering and engaging industrial workers with Operator 4.0 solutions

Kaasinen, Eija; Schmalfuß, Franziska; Öztürk, Cemalettin; Aromaa, Susanna; Boubekeur, Menouer; Heilala, Juhani; Heikkilä, Päivi; Kuula, Timo; Liinasuo, Marja; Mach, S; Mehta, Rakesh; Petäjä, Esko; Walter, Thomas

doi:10.1016/j.cie.2019.01.052

Cited by 261 publications

(197 citation statements)

References 31 publications

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“…As a basis for the ethical assessment, we utilised two analysis frameworks: the six ethical guidelines for ambient intelligent applications by Ikonen et al [9], and a list of ethical values related to ubiquitous computing in the workplace, compiled by Nihan [19]. We utilized the former framework as such, and complemented it with the additional values, listed by Nihan, to include values of particular relevance in the work context.…”

Section: Resultsmentioning

confidence: 99%

“…Application design can be guided by different ways of identifying and considering ethical questions, for example, by assessing ethical impacts of information technology [28], identifying the values of the target users and responding to them [6], or following ethical guidelines or principles. The framework of Ikonen et al [9,12] includes six ethical principles for designing ambient intelligent applications. The identified principles are privacy (ability to control access to one's personal information and protect one's own space), autonomy (right to decide the ways and the purposes for technology use), integrity and dignity (users of technology shall be respected), reliability (sufficient reliability of the technology for its purpose of use), e-inclusion (accessibility for all user groups) and benefit to the society (increases the quality of life and causes no harm).…”

Section: Ethical Issues Related To Self-tracking At Workmentioning

confidence: 99%

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Quantified Factory Worker - Expert Evaluation and Ethical Considerations of Wearable Self-tracking Devices

Heikkilä

Honka

Mach

et al. 2018

Proceedings of the 22nd International Academic Mindtrek Conference

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Following the Quantified Self trend, everyday self-tracking practices have become common. Still, self-monitoring of people at work is a rather new research topic. Self-tracking of employees' activities, mental state and emotions enables data-based feedback, which could improve the employees' awareness of issues influencing their well-being and performance. We contribute to this topic from two perspectives. First, we explored the potential of wearable self-tracking devices for providing personal feedback to machine operators working in a factory. We used the expert evaluation method to lay ground to the user perspective of selftracking at work. User experience experts evaluated five tracking devices for their user experience, perceived accuracy and fit to factory workers. Second, we conducted a workshop with the experts to systematically assess the ethical considerations that may arise when adopting self-tracking at work. The results provide insights into the potential of the use of self-tracking devices in a factory context.

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Section: Resultsmentioning

confidence: 99%

Section: Ethical Issues Related To Self-tracking At Workmentioning

confidence: 99%

Quantified Factory Worker - Expert Evaluation and Ethical Considerations of Wearable Self-tracking Devices

Heikkilä

Honka

Mach

et al. 2018

Proceedings of the 22nd International Academic Mindtrek Conference

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“…It is a function related to motivating and opportunities for the community. The number of social worker tasks associated with this function includes setting an example, conducting mediation and negotiation, building joint consensus, and managing resources (Kaasinen et al, 2019). Social workers are called to be able to mobilize and coordinate these resources so that they can be reached by clients (Yakubu Madaki & Bavorova, 2019).…”

Section: Enablingmentioning

confidence: 99%

How Government Strengthens the Street Vendors: Analysis of the Role of Brebes District Government

Ismail

Kusumo²

2019

JLLR

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The empowerment of street vendors in an area, if appropriately managed, will be able to improve the economy of the community and the local government. It is the duty of the local government. This study aims to find out the efforts and impacts of street vendors' empowerment by the Brebes Regency government. The results showed that:(1) street vendors' empowerment efforts carried out by the Brebes Regency Government were reasonable, but it would be better if street vendors' empowerment efforts had special regional regulations related to street vendors' empowerment. (2) The impact of empowerment by the Brebes Regency Government is divided into two aspects, namely social and economic issues. Common elements, for example, the formation of street vendor associations, a more organized environment, in financial aspects, for instance increasing street vendors' income and increasing the income of Brebes Regency.

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“…New technologies can encourage collaboration among workers, support problem-solving and bring together the right people [4]. The Operator 4.0 paradigm shift cannot succeed simply by introducing new technologies to the factory floor, but work processes need to be reshaped in parallel [8].…”

Section: Introductionmentioning

confidence: 99%

“…The solutions can be seen as examples of Operator 4.0 types Healthy Operator, Virtual Operator and Social Operator as defined by Romero et al [1,3,4]. The leading idea of the solutions is that the workers are the best experts of their own work and they should be given effective possibilities to develop their competence, based on their own initiative, and their role should be more active in designing and developing manufacturing processes [8].…”

Section: Introductionmentioning

confidence: 99%

Empowering and Engaging Solutions for Operator 4.0 – Acceptance and Foreseen Impacts by Factory Workers

Kaasinen

Aromaa

Heikkilä

et al. 2019

IFIP Advances in Information and Communication Technology

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Industry 4.0 factories require smart and skilled operators-Operators 4.0. We evaluated three Operator 4.0 solutions that aim to empower and engage workers, so that workers can understand and develop their own competences and they can take an active role in developing the manufacturing environment. 118 shop stewards from different factories assessed user experience, user acceptance and foreseen impacts of the solutions. The results show that there are high expectations towards the virtual factory-based participatory design solution. Opinions were shared about empowering the worker by feedback about worker well-being and work achievements. The solution was seen interesting and useful but there were doubts regarding privacy. Contextual knowledge sharing was felt important but the workers were a bit skeptical as many previous knowledge sharing attempts had been failed. The results give insight to how the solutions should be further developed and how the solutions should be introduced at factory floor.

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Empowering and engaging industrial workers with Operator 4.0 solutions

Cited by 261 publications

References 31 publications

Quantified Factory Worker - Expert Evaluation and Ethical Considerations of Wearable Self-tracking Devices

Quantified Factory Worker - Expert Evaluation and Ethical Considerations of Wearable Self-tracking Devices

How Government Strengthens the Street Vendors: Analysis of the Role of Brebes District Government

Empowering and Engaging Solutions for Operator 4.0 – Acceptance and Foreseen Impacts by Factory Workers

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