Enabling Flexible and Robust Business Process Automation for the Agile Enterprise

Reichert, Manfred

doi:10.1007/978-3-319-73897-0_12

Cited by 7 publications

(10 citation statements)

References 27 publications

(69 reference statements)

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“…Process support involves backing business processes with IT, which may include different approaches such as analysis, modeling and guidance (Van Der Aalst et al, 2009). Process flexibility is the ability to efficiently deal with changes and evolving needs and constraints of the process execution environment (Reichert, 2018). The flexibility-support tradeoff denotes that Business process conceptualizations the desire to support the consistent and effective execution of a business process and the desire to not constrain its execution can conflict with each other (Van Der Aalst et al, 2009).…”

Section: Research Backgroundmentioning

confidence: 99%

Business process conceptualizations and the flexibility-support tradeoff

Antunes

Tate

2022

BPMJ

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PurposeMany organizations struggle to achieve their desired levels of business process flexibility and support. However, these two capabilities conflict with each other and different tradeoffs have to be made. In this paper, the authors analyze different process conceptualizations and discuss their implications. The authors argue that the conceptualizations people adopt to think (conceptualize) about business processes affect the way they model them, which in turn result in different flexibility-support tradeoffs.Design/methodology/approachA set of properties is proposed to compare process conceptualizations: dominant concept, contract, and existential and representational properties. Using these properties, several process conceptualizations are analyzed and integrated in a comparison chart, which highlights different flexibility-support tradeoffs. The storytelling method is adopted to support the analytic process.FindingsThe authors show how different process conceptualizations result in different flexibility-support tradeoffs. The authors suggest that we need to intervene on a set of properties of process conceptualizations to achieve different flexibility-support tradeoffs.Research limitations/implicationsThis research contributes to understanding the relationships between process conceptualizations, process modeling, and the flexibility-support tradeoff. A comparison chart helps organizations analyze their desired levels of flexibility and support using a set of properties.Originality/valueThe extent of covered viewpoints makes this study unique in the process management field. Such effort provides a contribution towards a more multidisciplinary discussion of process models, which integrates different process conceptualizations.

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Section: Research Backgroundmentioning

confidence: 99%

Business process conceptualizations and the flexibility-support tradeoff

Antunes

Tate

2022

BPMJ

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“…BPM practices traditionally involve a design-use cycle, where a process is designed and modelled, and then the model is used by a process-aware information system to enact the process. This cycle impacts flexibility, as process changes require organizations to continuously go through design-use cycles, which have inherent costs and complications (Reichert, 2018). A variety of approaches have been proposed to support runtime dynamic changes and thus avoid going through the design-use cycle (Krumeich, Weis, Werth, & Loos, 2014;Reichert & Weber, 2012;Rosa, van der Aalst, Dumas, & Milani, 2017).…”

Section: Prior Research On Process Modelling Standardization Versus F...mentioning

confidence: 99%

“…However, these approaches may introduce mismatches between what has been modelled and what is executed. Reichert (2018) suggests that the only feasible way to cope with this problem is to eliminate the design-use dichotomy, allowing processes to be dynamically (re)designed based on use.…”

Section: Prior Research On Process Modelling Standardization Versus F...mentioning

confidence: 99%

Using Process Stories to Foster Process Flexibility: The Experts’ Viewpoint

Thuan

Hoang

Nkhoma

et al. 2022

AJIS

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Process flexibility is essential for organizations coping with uncertainty, emergence, and change. In this study, we research how process stories may lessen friction in realizing flexible processes. We use friction as a metaphor, which characterizes the realization of flexible processes as handling two opposing forces: one pushes towards flexibility while the other pulls against flexibility. Using in-depth interviews with BPM experts as a data-gathering technique, we provide insights into the dynamics of friction in the BPM lifecycle. We also provide empirical evidence about the capability of process stories to lessen friction in realizing flexible processes. This research contributes to understand the context where process stories may be most fit to realize process flexibility and adds knowledge about practical complaints experienced by BPM experts when realizing process flexibility.

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“…The CARX framework was implemented with the Python Django framework [10] for fast prototyping and scalability. Our prototype demonstrates our generic BPMS integration concept via both Camunda [2] and the AristaFlow BPM Suite [15]. While the AristaFlow BPM Suite already provides data stores for users, resources, and machines, the Camunda BPMS only provides a minimal user store and no further context.…”

Section: Realizationmentioning

confidence: 99%

A Context and Augmented Reality BPMN and BPMS Extension for Industrial Internet of Things Processes

Hieber¹,

Oberhauser²,

Pogolski³

2022

Lecture Notes in Business Information Processing

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In the context of Industry 4.0, smart factories enable a new level of highly individualized and very efficient production, driven by highly automated processes and connected Industrial Internet of Things (IIoT) devices. Yet the IIoT process context, crucial for operational process enactment, cannot be readily represented in processes as currently modeled. Despite automation progress, manual tasks performed by humans (such as maintenance) remain, and while complicated tasks can be supported by Augmented Reality (AR) devices, they remain insufficiently integrated into global production processes. To seamlessly integrate process automation, IIoT context, and AR, this paper contributes BPMN-CARX, a Context and Augmented Reality eXtension (CARX) for BPMN (Business Process Model and Notation) and the CARX Framework, which enables AR and IIoT context integration with existing Business Process Management Systems (BPMSs). An Industry 4.0 case study demonstrates its feasibility and applicability.

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Enabling Flexible and Robust Business Process Automation for the Agile Enterprise

Cited by 7 publications

References 27 publications

Business process conceptualizations and the flexibility-support tradeoff

Business process conceptualizations and the flexibility-support tradeoff

Using Process Stories to Foster Process Flexibility: The Experts’ Viewpoint

A Context and Augmented Reality BPMN and BPMS Extension for Industrial Internet of Things Processes

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